Overview

Framework:
RQF
Level:
Level 2
Unit No:
Y/505/1510
Credits:
2
Guided learning hours:
16 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Understand how people in the workplace depend on one another.

Assessment Criteria

  • 1.1
    Describe the interdependencies between different people in a workplace

2

Understand how an individual’s behaviour affects other people at work.

Assessment Criteria

  • 2.1
    Describe how the behaviour of one person can have a positive or negative affect on others in the workplace.

3

Be able to demonstrate positive behaviours that promote effective working with others.

Assessment Criteria

  • 3.1
    Communicate clearly with colleagues.
  • 3.2
    Resolve differences with colleagues amicably.
  • 3.3
    Offer help, guidance ideas, suggestions and opinions to colleagues.
  • 3.4
    Accept the help and guidance of colleagues.
  • 3.5
    Respond appropriately to the ideas, suggestions and opinions of colleagues.