Team Work in Health, Social Care or Children’s and Young People’s Settings

Overview

Framework:
RQF
Level:
Level 2
Unit No:
M/505/2484
Credits:
3
Guided learning hours:
25 hours

Assessment Guidance

Portfolio of Evidence.

Aim

In this unit learners will find out about the benefits of team work within the health and social care sector. They will also have the opportunity to demonstrate their own team working skills by completing a team task successfully.

Unit Learning Outcomes

1

Understand the importance of team-work in health, social care or children and young people’s settings.

Assessment Criteria

  • 1.1
    Explain the benefits of team-working to staff and clients/children in health, social care or children and young people’s settings.

    1.1: Benefits, for example:

    • everyone is involved in decision-making
    • everyone knows each other's roles and responsibilities
    • everyone knows what is planned, what has been implemented and the next steps
    • reduces the risk of information being lost or care plans not being implemented appropriately
    • the team can draw on the strengths of individuals to provide quality care
2

Know how teams are structured in health, social care or children and young people’s settings.

Assessment Criteria

  • 2.1
    Describe the purpose and membership of different teams in health, social care or children and young people’s settings.
  • 2.2
    Outline the lines of reporting within a specific team.
3

Know the characteristics of effective teams in health, social care or children and young people’s settings.

Assessment Criteria

  • 3.1

    Outline the features of effective team-working in health, social care or children and young people’s settings.

    3.1: Features, for example:

    • effective means of communication, for example, share information, work through problems together
    • supportive and encouraging
    • everyone understands the goals they are working towards
  • 3.2

    Describe the behaviours individuals need to display in order to contribute to an effective team in a health, social care or children and young people’s setting.

    3.2: Behaviours, for example:

    • patience, for example, taking time to listen to others
    • willing to accept and give constructive feedback
    • empathy
    • helping others when they need to
    • going the 'extra mile'
4

Be able to work as an effective team member to complete a task or activity relating to health and social care or to the care of children or young people.

Assessment Criteria

  • 4.1
    Fulfil own responsibilities within a team.
  • 4.2

    Seek and offer support and advice to/from team members.

    4.2: Seek and offer support and advice, for example:

    • share what they are doing with the other team members
    • write necessary records clearly, for example, message book, daily records
  • 4.3
    Communicate effectively with team members.