Communicating with Children or Young People

Overview

Framework:
RQF
Level:
Level 2
Unit No:
T/505/2440
Credits:
2
Guided learning hours:
16 hours

Assessment Guidance

Candidates may choose to focus on children or young people in a specific age range when meeting the assessment criteria for this unit.This unit is assessed by portfolio of evidence.

Aim

Learners will have the opportunity to find out about different communication techniques to use when working with children and young people. They will then need to demonstrate their competence in using effective communication skills.

Unit Learning Outcomes

1

Understand why communication is important to the development of children or young people.

Learning Outcome 1: Indicative Content  

Ways communication may support children's development may include:

  • challenge thinking through asking questions
  • encourages socialisation
  • gives children and young people the opportunity to express feelings and share ideas
  • encourages listening and concentration
  • encourages putting ideas into words
  • develops vocabulary and sentence construction

Assessment Criteria

  • 1.1
    Explain how communication can support the development of children or young people.
2

Know how to communicate effectively with children or young people.

Learning Outcome 2: Indicative Content 

Differences between communicating with adults and children may include:


  • simplification of language
  • may speak slightly slower
  • avoid potential ambiguities

Different communication strategies may include:

a)  verbal communication - use appropriate volume and tone of voice, avoid use of complex vocabulary if not required

b) non-verbal communication - use of facial expressions, body language, actions

c) listening skills - environment promotes effective listening, make sure child is able to concentrate, provide visual cues to help

d) questioning skills - open and closed questions; give time child to answer

Ways to acknowledge feeling of children may include:


  • praise and encouragement
  • time to listen
  • ask prompting questions
  • body language - smiling, nodding

Assessment Criteria

  • 2.1
    Explain how adult communication with children or young people differs from communication between adults.
  • 2.2
    Describe strategies or techniques for communicating with children or young people including use of
    a) verbal communication
    b) non-verbal communication
    c) listening skills
    d) questioning skills.
  • 2.3
    Describe ways to acknowledge the feelings of children or young people when communicating with them.
3

Be able to use appropriate techniques to communicate with children or young people.

Learners will need to provide evidence of competence to achieve this learning outcome.

Assessment Criteria

  • 3.1
    Apply effective techniques for communicating with children or young people in different situations.