For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.
Unit Learning Outcomes
To view the assessment criteria and any additional content, please expand the relevant learning outcome below.
1 — Understand how visitor attractions are classified
Learning Outcome 1: Indicative Content
Types of visitor attraction
- Manmade attractions: theme parks, sporting venues, visitor centres, museums, heritage sights, arts
- Natural attractions: National Parks. coastlines, rivers, forest, areas of outstanding national beauty (AONBs)
Free attractions vs admission charges
- Government decisions e.g. the British Museum is government funded
- Ownership e.g. theme park is privately owned whereas coastlines are not
- To attract visitor/public relations e.g. a brewery may offer a visitor centre to attract people to their brewery and shop
Assessment Criteria
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1.1
Explain what is meant by the term “visitor attraction”.
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1.2
Describe the different types of visitor attraction.
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1.3
Identify different visitor attractions according to category, both within and outside the UK.
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1.4
Explain why in the UK some attractions are free and some charge admission.
2 — Understand the appeal of visitor attractions.
Learning Outcome 2: Indicative Content
Appeal may include:
- location
- prices
- key attractions e.g. rides or exhibits
- extra attractions/services available
- accessibility
Features of attractions may include technology, suitability for specific customer groups e.g. those with specific needs.
Assessment Criteria
3 — Understand how and why visitors are managed at visitor attractions.
Learning Outcome 3: Indicative Content
Examples of visitor management at manmade attractions
- Timed tickets – to reduce queues and lessen impact on attractions
- Pre-booking – to manage demand
- Pricing strategy - to reduce demand at peak times
- Queue management e.g. though signage, entertainment – to keep people happy
- Closures e.g. of English heritage houses on specific days – to allow for maintenance
Visitor management at natural attractions
- Stone paths e.g. in national parks – to prevent erosion
- Car parks and coach parks – to reduce damage around the attractions
- Information boards – to provide information and encourage responsible tourism
Assessment Criteria