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Overview

Framework:
Access to HE
Level:
Level 3
Unit No:
QU016681
Credits:
6
Guided learning hours:
Not available

Qualification Grading Type

Graded

Grade Descriptors

  • GD1-Understanding the subject
  • GD2-Application of knowledge
  • GD4-Use of information
  • GD5-Communication and presentation
  • GD7-Quality

Unit Learning Outcomes

1

Understand the principles of effective business process design.

Assessment Criteria

  • 1.1

    Explain the principles of effective process management that relate to managing business processes.

  • 1.2

    Evaluate business process measures that relate to managing business processes in a specific type of business environment.

  • 1.3

    Analyse the importance of ensuring that processes and resources are sustainable and cost effective when managing business processes.

  • 1.4

    Explain the difference between outputs and outcomes that relate to managing business processes in at least two types of business environments.


2

Understand how to implement new business processes.

Assessment Criteria

  • 2.1

    Explain the importance of designing business processes that support an organisation’s vision, purpose and values.

  • 2.2

    Analyse the importance of communicating business processes effectively to stakeholders and colleagues.


3

Understand how to deal with problems when managing business processes.

Assessment Criteria

  • 3.1

    Analyse the importance of contingency planning when managing business processes.

  • 3.2

    Compare analytical and problem solving tools that relate to managing business processes in different business environments.

  • 3.3

    Evaluate problem solving approaches to issues that can arise when managing business processes in at least two different business environments.


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