Facilitate change in health and social caresettings

Overview

Framework:
RQF
Level:
Level 5
Unit No:
Not available
Credits:
6
Guided learning hours:
42 hours

Assessment Guidance

"Unit must be assessed in accordance with Skills for Care and Developement's QCF Assessment Principles" plus any specific information on the unit template

Unit Learning Outcomes

1

Understand the principles of change management in health and social care or children and young people’s settings.

Assessment Criteria

  • 1.1

    Analyse factors that drive change.

  • 1.2

    Describe underpinning theories of change management.

  • 1.3

    Describe approaches, tools and techniques that support the change process.

  • 1.4

    Explain the importance of effective change management for service provision.

2

Be able to facilitate a shared understanding of the need for change in health and social care or children and young people’s settings.

Assessment Criteria

  • 2.1

    Promote the benefits of change.

  • 2.2

    Analyse challenges that may arise during the process of change.

  • 2.3

    Enable others to express views about proposed change.

  • 2.4

    Agree with others the changes that need to be made.

3

Be able to develop an approved change management plan in health and social care or children and young people’s settings.

Assessment Criteria

  • 3.1

    Analyse the impact of a proposed change to the service provision.

  • 3.2

    Produce a change management plan that takes account of the identified impact.

  • 3.3

    Establish criteria against which the plan can be evaluated.

  • 3.4

    Secure any approvals required for the change management plan.

4

Be able to gain support for a proposed change in health and social care or children and young people’s settings.

Assessment Criteria

  • 4.1

    Ensure own actions serve as a positive role model when introducing change.

  • 4.2

    Identify others who can promote the vision for change.

  • 4.3

    Use strategies that address resistance to change.

  • 4.4

    Implement a communication strategy to support others to understand a proposed change.

5

Be able to implement approved change management plans in health and social care or children and young people’s settings.

Assessment Criteria

  • 5.1

    Agree roles and responsibilities for implementing change management plan.

  • 5.2

    Support others to carry out their agreed roles in a change management plan.

  • 5.3

    Adapt a change management plan to address issues as they arise.

  • 5.4

    Establish strategies for ensuring that the quality of service for individuals is maintained during a period of change.

6

Be able to evaluate the change management process in health and social care or children and young people’s settings.

Assessment Criteria

  • 6.1

    Agree systems to monitor the effectiveness of the change management plan.

  • 6.2

    Work with others to review the change management plan against identified criteria.

  • 6.3

    Evaluate outcomes of the change for individuals.