Working in Business Teams

Overview

Framework:
RQF
Level:
Level 2
Unit No:
K/615/7759
Credits:
3
Guided learning hours:
24 hours

Assessment Guidance

Portfolio of Evidence

Aim

This unit gives learners the opportunity to identify the benefits of successful teams and the skills and knowledge required to ensure teams are effective.

Unit Learning Outcomes

1

Understand the benefits of effective team work to business organisations.

Examples of benefits of effective team working may include:

  • more efficient and effective organisation
  • support each other to achieve goals and targets
  • learn from more experienced colleagues
  • share ideas and opinions to improve working practices
  • financial benefits
  • service profit chain (how teamwork contributes to employee satisfaction which links to excellent customer creates and improved profits/reputation)

Assessment Criteria

  • 1.1
    Explain the benefits of effective team work to businesses, their customers and employees.
2

Know what makes a team effective.

Factors that make successful teams may include:

  • respect for each other's skills, knowledge, opinions, ideas
  • effective communication
  • an understanding of different roles and responsibilities within the team
  • honesty, trust
  •  a clear understanding of the task

Different skills may include:

  • communication skills
  • creative thinking  
  • project planning
  • practical skills
  • problem solving 
  • organisational skills

Assessment Criteria

  • 2.1
    Describe the factors that make teams successful.
  • 2.2
    Identify the different skills needed for a range of team roles in a business organisation and why they are important.
3

Be able to assess own skills in relation to team work.

Learners must provide sufficient and valid evidence to achieve this outcome.

Assessment Criteria

  • 3.1
    Assess own strengths in relation to teamwork
  • 3.2
    Assess areas of difficulty in relation to teamwork.
4

Be able to work effectively in a team.

Learners must provide sufficient and valid evidence to achieve this outcome.

Assessment Criteria

  • 4.1
    Demonstrate effective team working skills.
  • 4.2
    Give and receive constructive feedback.
  • 4.3
    Deal with conflict within a team in a positive manner.
5

Be able to evaluate a team activity.

Learners must provide sufficient and valid evidence to achieve this outcome.

Assessment Criteria

  • 5.1
    Evaluate overall success of a team activity.
  • 5.2
    Evaluate own contribution to a team activity.