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Overview

Framework:
RQF
Level:
Level 2
Unit No:
T/615/9174
Credits:
2
Guided learning hours:
16 hours

Assessment Guidance

Portfolio of Evidence

Aim

This unit explores the concept of a person-centred approach to care and the importance of using this approach when supporting users of health and social care services. It also considers the benefits of using such an approach to encourage people to take risks, challenge decisions and share opinions about the care they receive.

Unit Learning Outcomes

1

Understand the concept and importance of person-centred care.

Core values may include:

  • making sure that the services provided support the goals and priorities of each person and not providing a 'one-size fits all'
  • making sure the support focuses on what people can or would like to do to maintain their independence
  • making sure people using health and social care services and their carers are treated with empathy, courtesy, respect and in a dignified way.

Learners need to explain why it is important to embed the core values into their practice. Reasons may include that every individual has rights.

Health and social care workers should be:

  • involving people in discussions and decisions about their care and support
  • agreeing mutual expectations
  • respecting confidentiality and privacy.

Assessment Criteria

  • 1.1
    Outline the core values underpinning person-centred care.
  • 1.2
    Explain why it is important to embed the core values of person-centred care in health and social care practice.

2

Know about person-centred approaches in health and social care.

Person-centred approaches are used in:

  • planning e.g. asking the person what they need and their expectations, offering realistic solutions for them to choose from, taking account of their opinions
  • delivery e.g. explaining what is happening, making sure the person understands and agrees with the plan
  • reviewing care e.g. asking the person for their opinion of the quality of care, asking for suggestions on how to improve the care provided

Person-centred approaches can support the individual by building confidence and trust with the carer, respecting each other, know that their opinions are valued and will be acted upon.

Assessment Criteria

  • 2.1
    Describe how person-centred approaches are used in planning, delivering and reviewing an individual’s care.
  • 2.2
    Explain how person-centred approaches can be used to support an individual to express their preferences, make choices, take risks and challenge decisions.

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