Know about person-centred approaches in health and social care.
Person-centred approaches are used in:
- planning e.g. asking the person what they need and their expectations, offering realistic solutions for them to choose from, taking account of their opinions
- delivery e.g. explaining what is happening, making sure the person understands and agrees with the plan
- reviewing care e.g. asking the person for their opinion of the quality of care, asking for suggestions on how to improve the care provided
Person-centred approaches can support the individual by building confidence and trust with the carer, respecting each other, know that their opinions are valued and will be acted upon.
Describe how person-centred approaches are used in planning, delivering and reviewing an individual’s care.
Explain how person-centred approaches can be used to support an individual to express their preferences, make choices, take risks and challenge decisions.