Your named support team

Once you become a Gateway Qualifications Recognised Centre you will be allocated a named customer support team.

Your Development Manager or Officer will help you with:

  • curriculum advice,
  • understanding of new qualifications,
  • development of courses and units of learning.

Additionally, your Development Officer will be your first point of call for:

  • New course approval and the amendment of existing courses
  • Day to day queries about units, qualifications and processes

Your External Quality Assurer will visit annually, or as appropriate to:

  • advise on quality procedures
  • review assessment processes
  • monitor actions and outcomes from the quality review process

Our Quality Manager will be able to advise you on:

  • application for Approved Internal Quality Assurer Status (AIQAS)
  • appropriate training routes
  • and day to day queries regarding quality issues

Browse these pages to find out more or use the Contact Us form to ask a question.