Below you will find answers to the most common questions we are asked by learners.
Your training provider or college will provide you with your certificate, so you should speak to them in first instance about when you can expect to receive your certificate.
Gateway Qualifications endeavours to dispatch certificates to centres within five working days of a successfully completed claim. This doesn’t necessarily mean that you will receive your certificate five days after completing your course as there may be work that needs to be marked or checked, or the provider may be planning an awards ceremony to present successful learners with certificates.
If you have spoken to your training provider and believe you should have received a certificate please contact us.
If you have a qualification certificate awarded by OCN Eastern Region or Gateway Qualifications that you would like to verify as authentic you can use our free Certificate Authentication service to instantly verify a certificate online.
You will need the following information to complete the authentication, most of which you will find on the certificate:
- Qualification Number (QAN)
- Certificate Number
- Learner’s Name
- Learner’s Date of Birth (DOB)
Gateway Qualifications will endeavour to provide replacement certificates wherever we have information to support this. However, we cannot guarantee to be able to provide detailed transcripts for older qualifications, particularly those gained more than ten years ago. Please complete this form to request a replacement certificate.
Many of our CPD qualifications can be studied through our partnership with CQS.
A list of providers offering our Access to HE courses is available on the Access to HE website here.
For help in finding a suitable provider of one our other courses, please visit the National Careers Service website, or call them on 0800 100 900.