Gateway Qualifications’ latest staff survey shows that colleagues feel strongly connected to the organisation’s mission and are proud to deliver qualifications that help learners progress.
Nearly 90% of colleagues took part in the survey, which gives an annual snapshot of how people feel about working at Gateway Qualifications. The results were overwhelmingly positive, reflecting a supportive culture, strong teamwork and a clear shared focus on delivering high‑quality services for centres and learners.
Colleagues highlighted three key strengths: supportive people, flexible working and a strong sense of purpose in helping learners achieve their goals.
“A real testament to our culture” – CEO Fabienne Bailey
Chief Executive Fabienne Bailey praised the results, saying:
“It is wonderful to see how strongly colleagues feel about working at Gateway Qualifications. Knowing that so many people enjoy their work here and feel part of a supportive, mission‑driven organisation is a real testament to our culture. Our people care deeply about the difference we make for centres and learners, and that shines through in these results. We will continue listening to our teams and building on what works well so we can keep improving together.”
Highlights from the 2025 survey
Some of the most positive responses included:
- 100% of colleagues said they are happy at work and enjoy being part of Gateway Qualifications.
- 98% would recommend the organisation as a great place to work.
- Colleagues feel informed about Gateway Qualifications’ aims and are confident in its leadership.
- People value the supportive, collaborative culture and strong team spirit.
- Flexible working and work–life balance continue to be major strengths.
- Many colleagues said they are proud to contribute to an organisation with a clear charitable purpose and a positive impact on learners.
Continuing to listen and learn
Staff also shared helpful suggestions for how the organisation can continue improving. These insights will guide future planning and help ensure Gateway Qualifications remains a positive, engaging and forward‑looking place to work.
A workplace with purpose
The results show a team united by a shared commitment to supporting centres and improving outcomes for learners. Gateway Qualifications will continue to build on this strong foundation, ensuring colleagues remain supported and equipped to provide the best possible service to customers and the learners they serve.