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If a candidate has not performed as expected you may request a Candidate Feedback Report or a Remark of the paper.

  • Candidate Feedback Report – £35
    Due to the nature of the assessments, specific examples of tasks/questions that the candidate failed to achieve will not be given.
  • Remark – £25
    Gateway Qualifications will remark the paper and forward you the results of the remark. If this process identifies an increase in results to take the candidate over the pass mark, a certificate will be issued and your fee will be refunded.

If you wish to request either of these, please complete the below form.

Results Follow Up Request Form

  • Click + sign to add more rows.
    Cohort IDLearner NameQualification TitlePaper Number 
  • Any additional information or details you would like to share about the request
  • The quality contact will be emailed a copy of the information submitted in this form.
  • MM slash DD slash YYYY
  • At Gateway Qualifications we are committed to protecting the personal information we are trusted with and respecting the privacy of those whose information we hold. We process your personal data as set out in our Privacy Notice which we encourage you to read.