Withdrawal of Customer Service Qualifications
Gateway Qualifications will be withdrawing the following qualifications. These qualifications were developed as part of Apprenticeship Frameworks, with the increased use of standards we have taken the decision to withdraw the qualifications.
The following qualifications have an operational end date of 31 July 2019 and the final certification date will also be 31 July 2019.
- 601/6727/0 – Gateway Qualifications Level 3 Diploma in Customer Service
- 601/6757/9 – Gateway Qualifications Level 2 Diploma in Team Leading
Updated: The following qualification previously had an operational end date and final certification date of 31 July 2019, this has now been extended to an operational end date of 31 October 2019 and a final certification date of 31 December 2020.