The Customer Excellence Team are here to help with any enquiries you may have relating to the registration of learners, certificate claims or replacement certificates.
You can contact the team between the hours of 8:30am and 5:30pm Monday to Friday by emailing registrations@gatewayqualifications.org.uk or calling 01206 911 211.
Our Administration Hub contains everything you need to know for using our registration and awarding systems. The Quality Assurance Hub has everything you need to know about our Quality Assurance processes and procedures. You’ll find all our materials to help your teaching and learning in our Resources to Support Delivery Hub.
Our Customer Excellence Team is:
Ellie Heath, Customer Excellence Manager
Joe Baker, Customer Excellence Team Leader
Lola Olawuyi, Customer Excellence Officer
Adam Mills, Customer Excellence Officer
Narin Riza, Customer Excellence Officer
Lucy Peoples, Customer Excellence Officer