Direct Claims Status (DCS) is the process whereby centres are able to claim certification without External Quality Assurer (EQA) activity.
Centres wishing to make direct claims for certification need to establish that they have suitable staff and a robust and effective system of internal quality assurance.
This is undertaken through centre recognition and subsequent quality review visits to the centre. The Centre’s External Quality Assurer therefore lies at the heart of these processes and has the responsibility of proposing direct claims status.
For direct claims status Centres need to have established internal quality assurance systems and have suitable staff in place for each qualification. These must be fit for purpose and have been applied effectively for a minimum of one complete cycle of programme delivery, learner registration and certification.
At times more than one cycle may be required to demonstrate all aspects of internal quality assurance are in place. For example, where delivery is over a very short period or small numbers of staff are involved. The External Quality Assurer needs to be satisfied systems are robust before approving direct claims status, borderline cases may be referred to the Director of Quality. The EQA would make a recommendation to award (or remove) DCS for a qualification to the Quality Team. The Quality Manager will review the recommendation and then either agree or decline the EQA request.