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Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
F/506/6454
Credits:
2
Guided learning hours:
20 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know about problems that arise in the workplace. 

Assessment Criteria

  • 1.1

    Identify some common problems that arise for individuals at work.


2

Know about sources of help for solving problems in the workplace.

Assessment Criteria

  • 2.1

    List sources of help, support and guidance for problems that might arise in the workplace.

  • 2.2

    State how other people can help an individual solve a problem in the workplace.


3

Know how to select solutions to a workplace problem.

Assessment Criteria

  • 3.1

    Identify possible solutions to a particular problem, using given sources of help, support and guidance.

  • 3.2

    Select a solution to the problem.

  • 3.3

    State why they have chosen that solution.

  • 3.4

    State how own experience can help to find solutions to a problem.


4

Know how to apply a strategy to address a workplace problem or issue.

Assessment Criteria

  • 4.1

    State the steps to take to solve a workplace problem, once a particular solution has been chosen.


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