Be able to explore solutions to a business problem.
This is a practical learning outcome where the learner must demonstrate their ability to find solutions to business problems. Learners may be given different scenarios of workplace situations that they are familiar with. For example:
- there are no envelopes in the stationery cupboard; nails in the toolkit; towels in the drying cupboard
- the files will not open on the computer; the power drill is not working; the answer machine in the salon is not receiving messages
They can then suggest possible solutions, who to get advice and support from and select an appropriate solution.
Check own understanding of a specific, straightforward business problem.
Discuss possible solutions, making own suggestions and responding to the ideas of others.
Seek advice from others on how to deal with the business problem.
Select a possible solution from the options presented.