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Overview

Framework:
RQF
Level:
Entry Level 2
Unit No:
R/504/9724
Credits:
2
Guided learning hours:
20 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know about communication in the workplace.

Assessment Criteria

  • 1.1
    Give examples of situations at work where effective communication (written, visual and/or oral) is needed.

2

Be able to use communication skills in the workplace.

Assessment Criteria

  • 2.1
    Use different basic communication skills in the context of given, straightforward workplace tasks, so that the intended audience clearly understands what is being communicated.

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