What is the purpose of this qualification?
The purpose of this qualification is to introduce learners to the core expectations of working within the business and administration sector. The qualification provides learners with the opportunity to develop essential knowledge of working effectively and professionally in business and administration settings.
The qualification is designed for learners preparing to enter the business and administration workforce, as well as those already in support roles who wish to develop their knowledge and skills. It also supports learners who wish to progress to further study. Learners will gain essential insight into industry practices, professional behaviour and key business functions.
What skills, knowledge, or understanding does this qualification develop?
The aim of this qualification is to introduce learners to key principles and practices in business and administration, helping them to develop the essential knowledge and skills needed for working effectively in different business environments.
The objectives of the qualification are to provide learners with the opportunity to:
• develop foundational knowledge relevant to effective and professional practice in business and administration
• explore key principles and legislation that underpin efficient business operations
• gain insight into the essential roles, responsibilities and functions when working within the business and administration sector
• build awareness of the skills and behaviours required to communicate and collaborate effectively with customers and other stakeholders
How is this qualification different from other, similar qualifications?
This qualification is part of a suite which includes an Award, Certificate and Diploma. Learners should take the Award if they need only a small amount of focused learning in business and administration before progressing to an apprenticeship, employment (with further training where possible) or to a Level 3 qualification, as illustrated in the target learner profiles provided above.
Which sector does this qualification support?
This qualification could lead to an entry-level role in business and administration such as administrative assistant, customer service agent, clerk.
What are the progression options?
Learners can progress to a bigger qualification at level 2 or directly to a Level 3 certificate or diploma in Business and Administration or to a Level 2 Apprenticeship in Business and Administration in any of the available pathways.
Progression & entry requirements
There are no specific prior skills/knowledge learners must have for this qualification; however, learners will benefit from having English and Maths skills at level 1.
Centres must ensure that learners have the correct information and advice when selecting qualifications to ensure that the qualification will meet their needs.
Centres must ensure that this qualification suits the age and abilities of their learners by ensuring that learners can meet the relevant literacy, numeracy, digital, and health and safety requirements of the qualification.
Learners enrolled on this qualification should not undertake another qualification at the same level with a similar title or content, as this could impact funding eligibility due to duplicated learning.
On completion of this qualification, learners will be equipped with an introductory set of knowledge, skills and professional behaviours relevant to business.
Successful completion of the Gateway Qualifications Level 2 Award in Business could allow learners to progress onto:
• Level 2 Certificate in Business
• Level 2 Diploma in Business
• Level 3 Certificate in Business and Administration
• Level 3 Diploma in Business and Administration
• Access to Higher Education Diploma in Business Management
• apprenticeships, for example, Business administrator, Customer Service, Retail
• employment roles in Business and Administration, for example, Administrative Assistant, Customer Service Assistant
A full in-depth careers information, advice and guidance session should be completed for learners before, during and after completion of learning, finding them the most appropriate progression pathways unique to them and based on their ability and aspirations.