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This qualification is being withdrawn
The operational end date (last date for new starts) of this qualification is 31/12/2019 and the certification end date is 31/07/2021.

Key Facts

Level 2
Subject Sector:
7.3 Service Enterprises
Qualification No:
103 hours
Total qualification time:
130 hours
£79.50 per learner
Age Range:
16-18 & 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type


Assessment Methods

  • Portfolio of Evidence
  • Practical Demonstration/Assignment/Assessment

  • Why choose this qualification?

    The Gateway Qualifications Level 2 Certificate In Facilities Services Principles meets the knowledge requirement of the Intermediate Level Apprenticeship in Facilities Services. Please visit the Apprenticeship page for further information:

    Intermediate Level Apprenticeship in Facilities Services

    Notice of Qualification Withdrawal

    Please note this qualification will be withdrawn in December 2019. The operational end date is 31 December 2019 and certification end date is 31 July 2021.

    Please ensure that any information on the qualification held by your centre is updated. If you have any questions about this matter please do not hesitate to contact QualDev@gatewayqualifications.org.uk.

    Rules of Combination

    Learners must achieve 13 credits from Mandatory group M to achieve this qualification.


    Mandatory group

    Learners must achieve 13 credits from this group.

    Health and Safety for Facilities Services

    Level 2
    Guided Learning Hours:
    Unit No:
    Click here to view full unit details

    Sustainability and environmental issues for Facilities Services

    Level 2
    Guided Learning Hours:
    Unit No:
    Click here to view full unit details

    Working in Facilities Services

    Level 2
    Guided Learning Hours:
    Unit No:
    Click here to view full unit details

    Working with customers and others in Facilities Services

    Level 2
    Guided Learning Hours:
    Unit No:
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification is approved to be offered in England only. It offers an engaging programme for learners who have decided that they are going to begin a career in the facilities services sector. It is also relevant for workers who have just started working in the sector. The qualification gives learners the opportunity to develop and demonstrate the knowledge and understanding needed to work within a facilities services environment.

    What skills, knowledge, or understanding does this qualification develop?

    This qualification covers the knowledge and understanding needed to work in the facilities services sector.

    The qualification comprises of 13 credits and has a minimum of 103 guided learning hours.

    Learners must achieve a total of 13 credits; all 13 credits must be achieved from the mandatory units.

    The mandatory units are:

    • working in facilities services
    • health and safety for facilities services
    • working with customers and others in facilities services.
    • sustainability and environmental issues for facilities services

    How is this qualification different from other, similar qualifications?

    The skills and knowledge learners will gain throughout the programme are in high demand amongst local authorities, private companies and contractors responsible for operating facilities.

    This qualification may also be appropriate for long-term unemployed people who wish to retrain or experienced workers seeking a formal qualification.

    The qualification is the knowledge component of the Intermediate Apprenticeships Framework for roles within the facilities services sector, but it is acknowledged that some learners may need or wish to take the qualification on its own, for example, learners who work on a part-time or voluntary basis and therefore will not be eligible for apprenticeship funding.

    Which sector does this qualification support?

    This qualification is primarily intended as a means of developing the competence of those already employed or wishing to be employed within the facilities services environment. It forms part of the Intermediate Apprenticeships within this sector.

    Job roles within this sector which are supported by this qualification could include:

    • specialist caretaker
    • property manager
    • facilities manager
    • contract manager
    • facilities management coordinator
    • team leader/supervisor.

    What are the progression options?

    Learners could choose to progress to completing an Advanced Apprenticeship in Facilities Management. Learners may wish to progress to other relevant qualifications such as:

    Level 2 Certificate in Facilities Services
    Level 3 Certificate in Facilities Management
    Level 3 Certificate in Facilities Management Practice.

    Progression & entry requirements

    The qualification is available to learners aged 16 and above. No prior qualifications or specific level of attainment are required. However, learner should be able to work at level 1 or above or have equivalent work experience in a facilities services environment.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website

    From 1st July 2021, the Hub will be replaced by a new Find a learning aim (FALA) service. This service is currently in BETA so if you experience any issues with finding funding details, please double check on the Hub above, or contact your account manager.

    View this qualification on the ESFA’s Find a learning aim website

    How to find a learning aim

    If you’re not sure how to use the new find a learning aim website, we’ve created a handy walkthrough to help you:

    How to Use: Find a learning Aim

    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    The following support materials will help you to deliver this qualification.

    Internal Quality Assurance

    Special Considerations and Reasonable Adjustment Forms

    Suggested Resources for Facilities