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Vocational Qualifications

Key Facts

Level:
Level 1
Subject Sector:
7.1 Retailing and Wholesaling
Credits:
25
Qualification No:
600/8571/X
GLH:
101 hours
Total qualification time:
250 hours
Price:
£109.00 per learner
Age Range:
Pre 16, 16-18, 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    These qualifications are intended to provide learners with a broad introduction to the retail sector, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. They are designed to support progression to further learning and ultimately to work in retail or other related sectors.

    The Skills for Retail qualifications form part of our Suite of Skills qualifications that cover a number of sectors and are available at Entry 3, Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.

    The qualifications have been developed with the support of a number of further education colleges, training providers and adult and community learning providers. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant, particularly in the case of the smaller qualifications, for adults including the unemployed. These qualifications are also suitable for pre 16 learners.

    Changes to our “Skills for…” qualifications

    The recent review of our Vocational qualifications has resulted in changes to qualifications in the Retail sector that will come in to effect as of the 1st August 2020. Please refer to the new Skills for Retail qualification specification or unit spreadsheet for further details.

    Rules of Combination

    Learners must complete the two mandatory units from the Mandatory Group (M), totalling 3 credits. In addition, they must complete a minimum of 13 credits from Group O1 (Optional units - Retail Skills) and 9 further credits from either Group O1 or Group O2 (Optional units - Employability Skills). At least 12 credits from Groups O1 and O2 combined must be at level 1 or above, with at least 7 credits at level 1 or above coming from Group O1. Learners cannot include more than one unit with the same or similar title.


    Units

    Mandatory

    A minimum of 3 credits must be completed from this group.

    Understanding Customer Service in the Retail Sector

    Level:
    Level 1
    Guided Learning Hours:
    17
    Credits:
    2
    Unit No:
    T/502/5819
    Click here to view full unit details

    Understanding the Business of Retail

    Level:
    Level 1
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    A/502/5756
    Click here to view full unit details
    Optional units: Retail Skills

    A minimum of 13 credits must be completed from this group. At least 7 credits must be at level 1 or above.

    Assembly and Presentation of Visual Merchandising Displays

    Learners may choose 1 unit from this group.

    Assist in the Assembly and Presentation of Visual Merchandising Displays

    Level:
    Level 1
    Guided Learning Hours:
    40
    Credits:
    4
    Unit No:
    F/504/7600
    Click here to view full unit details
    Being Security Conscious in a Retail Environment

    Learners may choose 1 unit from this group.

    Being Security Conscious in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    L/504/7602
    Click here to view full unit details

    Recognise and Report Security Risks in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    26
    Credits:
    4
    Unit No:
    F/503/5723
    Click here to view full unit details
    Display Stock to Promote Sales

    Learners may choose 1 unit from this group.

    Display Stock to Promote Sales to Customers in a Retail Environment

    Level:
    Level 2
    Guided Learning Hours:
    26
    Credits:
    5
    Unit No:
    M/503/5684
    Click here to view full unit details
    Handling Money and Payments

    Learners may choose 1 unit from this group.

    Handling Money in a Sales Situation

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/504/7606
    Click here to view full unit details

    Handling Payments

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/618/1197
    Click here to view full unit details
    Handling Stock in a Retail Environment

    Learners may choose 1 unit from this group.

    Handling Stock in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    K/504/7607
    Click here to view full unit details
    Help Customers to Choose Products

    Learners may choose 1 unit from this group.

    Help Customers to Choose Products in a Retail Environment

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    6
    Unit No:
    T/503/5685
    Click here to view full unit details
    How a Retail Business Maintains Health, Safety and Security

    Learners may choose 1 unit from this group.

    Understanding how a Retail Business Maintains Health, Safety and Security on its Premises

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    M/502/5804
    Click here to view full unit details
    How Individuals and Teams Contribute to the Effectiveness of a Retail Business

    Learners may choose 1 unit from this group.

    Understanding how Individuals and Teams Contribute to the Effectiveness of a Retail Business

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    R/502/5780
    Click here to view full unit details
    Keep Stock at Required Levels

    Learners may choose 1 unit from this group.

    Keep Stock at Required Levels in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    3
    Unit No:
    J/503/5657
    Click here to view full unit details
    Keeping the Work Area Clean and Tidy

    Learners may choose 1 unit from this group.

    Keep the Non-Food Retail Environment Clean and Tidy

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    3
    Unit No:
    R/503/5726
    Click here to view full unit details

    Keeping the Work Area Clean and Tidy in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/504/7608
    Click here to view full unit details
    Labelling Goods

    Learners may choose 1 unit from this group.

    Labelling Goods

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/504/7611
    Click here to view full unit details

    Product Pricing and Labelling

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    A/504/7613
    Click here to view full unit details
    Load Orders for Despatch

    Learners may choose 1 unit from this group.

    Load Orders for Despatch from a Retail Store to Customers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    3
    Unit No:
    Y/503/5677
    Click here to view full unit details
    Move Goods and Materials Manually

    Learners may choose 1 unit from this group.

    Move Goods and Materials Manually in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    3
    Unit No:
    F/503/5656
    Click here to view full unit details
    Sort Donated Goods for Resale or Recycling

    Learners may choose 1 unit from this group.

    Sort Donated Goods for Resale or Recycling in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    6
    Credits:
    3
    Unit No:
    D/503/5664
    Click here to view full unit details
    The Control, Handling and Replenishment of Stock

    Learners may choose 1 unit from this group.

    Understanding the Control, Handling and Replenishment of Stock in a Retail Business

    Level:
    Level 1
    Guided Learning Hours:
    11
    Credits:
    2
    Unit No:
    J/502/5808
    Click here to view full unit details
    Understanding the Retail Selling Process

    Learners may choose 1 unit from this group.

    Understanding the Retail Selling Process

    Level:
    Level 1
    Guided Learning Hours:
    13
    Credits:
    2
    Unit No:
    T/502/5805
    Click here to view full unit details
    Working and Learning in a Retail Team

    Learners may choose 1 unit from this group.

    Working and Learning in a Retail Team

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    J/504/7615
    Click here to view full unit details
    Working Safely in a Retail Environment

    Learners may choose 1 unit from this group.

    Comply With Workplace Health and Safety Requirements in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    28
    Credits:
    5
    Unit No:
    J/503/5724
    Click here to view full unit details

    Working Safely in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/504/7618
    Click here to view full unit details
    Working with Food in a Retail Environment

    Learners may choose 1 unit from this group.

    Maintain Food Safety While Working with Food in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    11
    Credits:
    5
    Unit No:
    F/503/5673
    Click here to view full unit details

    Working with Food in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/504/7620
    Click here to view full unit details
    Wrapping and Packing Goods

    Learners may choose 1 unit from this group.

    Wrap and Pack Goods for Customers in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    3
    Unit No:
    K/503/5683
    Click here to view full unit details
    Optional units: Employability Skills, English and Maths

    A maximum of 9 credits may be completed from group O2a, O2b and O2c.

    Employability Skills

    A maximum of 9 credits may be completed from group O2a, O2b and O2c.

    Applying for a Job

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/617/4059
    Click here to view full unit details

    Career Planning

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    A/617/4064
    Click here to view full unit details

    Communication skills for work

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    A/617/4081
    Click here to view full unit details

    Conduct at Work

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/617/4071
    Click here to view full unit details

    Customer service skills

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    H/617/4074
    Click here to view full unit details

    Digital Skills for Work

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/617/4157
    Click here to view full unit details

    Exploring Entrepreneurship

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    H/617/4091
    Click here to view full unit details

    Exploring and Presenting Enterprise Ideas

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/617/4088
    Click here to view full unit details

    Health and Safety in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/617/4095
    Click here to view full unit details

    Interview Skills

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/617/4098
    Click here to view full unit details

    Introduction to Self-Employment

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/617/4101
    Click here to view full unit details

    Making the Most of Work Placement

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/617/4104
    Click here to view full unit details

    Negotiation Skills

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/617/4107
    Click here to view full unit details

    Numeracy Skills for Work

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/617/4148
    Click here to view full unit details

    Searching for a Job

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    T/617/4130
    Click here to view full unit details

    Self-Management Skills for Work

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    J/617/4133
    Click here to view full unit details

    Setting and Meeting Work-Related Targets

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/617/4137
    Click here to view full unit details

    Skills for Creative Thinkers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    H/504/6262
    Click here to view full unit details

    Skills for Effective Participants

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    Y/504/6260
    Click here to view full unit details

    Skills for Independent Enquirers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/504/6258
    Click here to view full unit details

    Skills for Reflective Learners

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/504/6915
    Click here to view full unit details

    Solving Work-Related Problems

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    K/617/4142
    Click here to view full unit details

    Time Management

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/617/4145
    Click here to view full unit details

    Working Safely

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    H/617/4124
    Click here to view full unit details

    Working in a Team

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/617/4151
    Click here to view full unit details

    Working with Colleagues

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/617/4154
    Click here to view full unit details
    English

    A maximum of 9 credits may be completed from group O2a, O2b and O2c.

    Engage in Discussion

    Learners may choose 1 unit from this group.

    Engage in Discussion

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/505/6129
    Click here to view full unit details

    Engage in Discussion

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    Y/505/6321
    Click here to view full unit details
    Listen and Respond

    Learners may choose 1 unit from this group.

    Listen and Respond

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    H/505/4135
    Click here to view full unit details

    Listen and Respond

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/505/6319
    Click here to view full unit details
    Read for Information

    Learners may choose 1 unit from this group.

    Read for Information

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/505/6127
    Click here to view full unit details

    Read for Information

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/505/4131
    Click here to view full unit details
    Read for Purpose and Meaning

    Learners may choose 1 unit from this group.

    Read for Purpose and Meaning

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/505/6126
    Click here to view full unit details

    Read for Purpose and Meaning

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/505/6318
    Click here to view full unit details
    Speak to Communicate

    Learners may choose 1 unit from this group.

    Speak to Communicate

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    K/505/6128
    Click here to view full unit details

    Speak to Communicate

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/505/6320
    Click here to view full unit details
    Write Accurately

    Learners may choose 1 unit from this group.

    Write Accurately

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/505/4159
    Click here to view full unit details

    Write with Accuracy

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/505/4160
    Click here to view full unit details
    Write to Communicate

    Learners may choose 1 unit from this group.

    Write to Communicate

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/505/6130
    Click here to view full unit details

    Write to Communicate

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/505/6322
    Click here to view full unit details
    Maths

    A maximum of 9 credits may be completed from group O2a, O2b and O2c.

    Making Calculations

    Learners may choose 1 unit from this group.

    Making Calculations

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    K/505/4864
    Click here to view full unit details

    Making Calculations

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/505/4868
    Click here to view full unit details
    Money, Time and Temperature

    Learners may choose 1 unit from this group.

    Money, Time and Temperature

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/505/4862
    Click here to view full unit details

    Money, Time and Temperature

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/505/4882
    Click here to view full unit details
    Numbers, Decimals, Fractions and Percentages

    Learners may choose 1 unit from this group.

    Numbers, Decimals, Fractions and Percentages

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    A/505/4867
    Click here to view full unit details

    Using Whole Numbers, Decimals, Fractions and Percentages

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    T/505/4866
    Click here to view full unit details
    Numerical Relationships, Algebra and Ratios

    Learners may choose 1 unit from this group.

    Numerical Relationships, Algebra and Ratios

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    J/505/4869
    Click here to view full unit details
    Using and Communicating Data

    Learners may choose 1 unit from this group.

    Using and Communicating Data

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/505/4863
    Click here to view full unit details

    Using and Communicating Data

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    J/505/4872
    Click here to view full unit details
    Using Probability

    Learners may choose 1 unit from this group.

    Using Probability

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/505/4870
    Click here to view full unit details
    Using Size and Shape

    Learners may choose 1 unit from this group.

    Using Size, Shape and Measures

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/505/4865
    Click here to view full unit details

    Using Size, Shape and Space

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/505/4890
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification is suitable if you need a broad introductory level 1 course in retail.

    It is particularly appropriate for:
    - Young people interested in a career in the retail sector who intend, but are not yet ready, to access level 2 qualifications or a level 2 apprenticeship
    - Young people and adults, including those who have had a significant break from or disjointed experience of education, who wish to work in the retail sector but need a grounding in the subject and an opportunity to develop more general workplace skills, usually over a one year period, before applying for work.


    What skills, knowledge, or understanding does this qualification develop?

    This qualification provides learners with a range of introductory skills, as well as core knowledge, relevant to retail, alongside generic employability skills which are needed both in the retail sector and across other sectors.

    Learners must take the two mandatory units:
    - Understanding the business of retail
    - Understanding customer service in the retail sector

    Optional units include knowledge and skills relevant to different job roles in the sector (such as food safety, stock handling, handling money) alongside generic employability skills (such as time-management and solving work-related problems).


    Which sector does this qualification support?

    You could progress to an entry-level role in retail such as retail assistant, sales assistant or customer adviser.


    What are the progression options?

    The qualification is designed to enable progression to the next level of learning in retail related qualifications.

    Learners can progress to a level 2 certificate or diploma in retail, including Gateway Qualifications’ Level 2 Certificate and Diploma in Skills for Retail.
    This qualification is part of a suite which includes an Award, Certificate and Diploma.

    Learners should take the Certificate if you need a broad introduction to the sector, as well as more generic workplace skills, before progressing to employment (with further training where possible), to a level 2 Apprenticeship or to a Level 2 qualification, as illustrated in the target learner profiles provided above.


    Progression & Entry Requirements

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    The following support materials will help you to deliver this qualification.

    Internal Quality Assurance

    Special Considerations and Reasonable Adjustment Forms

    Suggested Resources for Retail

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    Your questions answered

    Learner Info