02 Mar 2021
Key Facts
Qualification purpose
Prepare for further learning or training and/or develop knowledge and/or skills in a subject area
Qualification Grading Type
Pass
Assessment Methods
Why choose this qualification?
These qualifications are intended to provide learners with a broad introduction to the travel and tourism sector, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. They are designed to support progression to further learning and ultimately to work in travel and tourism or other related sectors.
The Skills for the Travel and Tourism Sector qualifications form part of the Suite of Skills qualifications that cover a number of sectors and are available at Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.
The qualifications have been developed with the support of a number of further education colleges, training providers and adult and community learning providers. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant, particularly in the case of the smaller qualifications, for adults including the unemployed. The Level 1 qualifications are also suitable for pre 16 learners.
Rules of Combination
Learners must complete the 2 mandatory units from the Mandatory Group (M), totalling 7 credits. In addition, they must complete a minimum of 9 credits from Group O1 (Optional units - Travel and Tourism) and 9 further credits from either Group O1 or Group O2 (Optional units - Employability Skills, English and Maths). At least 15 credits must be at level 1 or above of which at least 3 must be from group O1. Learners cannot include more than one unit with the same or similar title.
Units
A minimum of 7 credits must be completed from this group.
Customer Service in Travel and Tourism
Working in Travel and Tourism
A minimum of 9 credits must be completed from this group.
Learners may choose 1 unit from this group.
Accessible Travel and Tourism
Learners may choose 1 unit from this group.
Airline Services
Understanding Airline and Airport Operations
Learners may choose 1 unit from this group.
Health and Safety for Travel and Tourism
Learners may choose 1 unit from this group.
Locational Geography UK and Worldwide
Learners may choose 1 unit from this group.
Package Travel and Tourism Products and Services
Learners may choose 1 unit from this group.
Planning a Trip to a Visitor Attraction
Planning a Visit to a Tourism Destination
Learners may choose 1 unit from this group.
Promotional Materials for Travel and Tourism
Learners may choose 1 unit from this group.
Recommending Holidays to Suit Customers' Needs
Learners may choose 1 unit from this group.
Researching a Tourist Destination
Learners may choose 1 unit from this group.
The Role of Overseas Resort Representatives
Learners may choose 1 unit from this group.
The UK Tourism Industry
Learners may choose 1 unit from this group.
The UK Travel Industry
Learners may choose 1 unit from this group.
Travel and Tourism Itineraries
Learners may choose 1 unit from this group.
UK Travel and Tourism Destinations
Learners may choose 1 unit from this group.
Worldwide Travel and Tourism Destinations
A maximum of 9 credits may be completed from group O2a, O2b and O2c.
A maximum of 9 credits may be completed from group O2a, O2b and O2c.
Applying for a Job
Career Planning
Communication skills for work
Conduct at Work
Customer service skills
Digital Skills for Work
Exploring Entrepreneurship
Exploring and Presenting Enterprise Ideas
Health and Safety in the Workplace
Interview Skills
Introduction to Self-Employment
Making the Most of Work Placement
Negotiation Skills
Numeracy Skills for Work
Searching for a Job
Self-Management Skills for Work
Setting and Meeting Work-Related Targets
Skills for Creative Thinkers
Skills for Effective Participants
Skills for Independent Enquirers
Skills for Reflective Learners
Solving Work-Related Problems
Time Management
Working Safely
Working in a Team
Working with Colleagues
A maximum of 9 credits may be completed from group O2a, O2b and O2c.
Learners may choose 1 unit from this group.
Engage in Discussion
Engage in Discussion
Learners may choose 1 unit from this group.
Listen and Respond
Listen and Respond
Learners may choose 1 unit from this group.
Read for Information
Read for Information
Learners may choose 1 unit from this group.
Read for Purpose and Meaning
Read for Purpose and Meaning
Learners may choose 1 unit from this group.
Speak to Communicate
Speak to Communicate
Learners may choose 1 unit from this group.
Write Accurately
Write with Accuracy
Learners may choose 1 unit from this group.
Write to Communicate
Write to Communicate
A maximum of 9 credits may be completed from group O2a, O2b and O2c.
Learners may choose 1 unit from this group.
Making Calculations
Making Calculations
Learners may choose 1 unit from this group.
Money, Time and Temperature
Money, Time and Temperature
Learners may choose 1 unit from this group.
Numbers, Decimals, Fractions and Percentages
Using Whole Numbers, Decimals, Fractions and Percentages
Learners may choose 1 unit from this group.
Numerical Relationships, Algebra and Ratios
Learners may choose 1 unit from this group.
Using and Communicating Data
Using and Communicating Data
Learners may choose 1 unit from this group.
Using Probability
Learners may choose 1 unit from this group.
Using Size, Shape and Measures
Using Size, Shape and Space
What is the purpose of this qualification?
It is anticipated that this qualification will be of specific relevance to:
• Young people interested in a career in the travel and tourism sector who intend, but are not yet ready, to access level 2 qualifications or a level 2 apprenticeship
• Young people and adults, including those who have had a significant break from or disjointed experience of education, who wish to work in the travel and tourism sector but need a grounding in the subject and an opportunity to develop more general workplace skills, usually over a one year period, before applying for work
What skills, knowledge, or understanding does this qualification develop?
This qualification provides a range of introductory skills, as well as core knowledge, relevant to travel and tourism, alongside generic employability skills which are needed both in the travel and tourism sector and across other sectors. Mandatory units include:
• Working in Travel and Tourism
• Customer Service in Travel and Tourism
Optional units include knowledge and skills relevant to different job roles in the sector (such as destination research, travel planning, recommending holidays to customers) alongside generic employability skills (such as time-management and solving work-related problems).
How is this qualification different from other, similar qualifications?
Learners can progress to a Level 2 certificate or diploma in Travel and Tourism, including Gateway Qualifications’ Level 2 Certificate and Diploma in Skills for the Travel and Tourism Sector (QCF).
This qualification is part of a suite which includes an Award, Certificate and Diploma. Learners should take the Certificate if they need a broad introduction to the sector, as well as more generic workplace skills, before progressing to employment (with further training where possible), to a level 2 Apprenticeship or to a Level 2 qualification, as illustrated in the target learner profiles provided above.
What are the progression options?
Learners can progress to a Level 2 certificate or diploma in Travel and Tourism, including Gateway Qualifications’ Level 2 Certificate and Diploma in Skills for the Travel and Tourism Sector (QCF).
Progression & entry requirements
You do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age.Funding information
Learning Aims Search
The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.
View this qualification on the ESFA’s Hub website
From 1st July 2021, the Hub will be replaced by a new Find a learning aim (FALA) service. This service is currently in BETA so if you experience any issues with finding funding details, please double check on the Hub above, or contact your account manager.
View this qualification on the ESFA’s Find a learning aim website
How to find a learning aim
If you’re not sure how to use the new find a learning aim website, we’ve created a handy walkthrough to help you:
How to Use: Find a learning Aim
We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.
This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.
The following support materials will help you to deliver this qualification.
Related Qualifications
- Gateway Qualifications Level 1 Award In Skills for the Travel and Tourism Sector
- Gateway Qualifications Level 1 Diploma In Skills for the Travel and Tourism Sector
- Gateway Qualifications Level 2 Award In Skills for the Travel and Tourism Sector
- Gateway Qualifications Level 2 Certificate In Skills for the Travel and Tourism Sector
- Gateway Qualifications Level 2 Diploma In Skills for the Travel and Tourism Sector
- Gateway Qualifications Level 2 Extended Certificate in Skills for the Travel and Tourism Sector