What is the purpose of this qualification?
This qualification provides a basic, introductory set of knowledge and skills, relevant to hospitality and catering. It is anticipated that this qualification will be of specific relevance to:
• Young people interested in a career in the hospitality and catering sector who intend, but are not yet ready, to access level 1 qualifications
• Young people and adults, including those with learning difficulties and/or disabilities, who wish to work in the hospitality and catering sector but need a grounding in the subject and an opportunity to develop more general workplace skills, usually over a one year period, before applying for work.
What skills, knowledge, or understanding does this qualification develop?
This qualification provides a range of basic, introductory skills, as well as core knowledge, relevant to hospitality and catering, alongside generic employability skills which are needed both in the hospitality and catering sector and across other sectors. Mandatory units include:
• Introduction to the hospitality industry
• Customer service in the hospitality industry
• Food hygiene and safety
Optional units include knowledge and skills relevant to different job roles in the sector (such as guest services, basic food preparation, serving food and drink) alongside generic employability skills (such as self-management skills and working in at team).
How is this qualification different from other, similar qualifications?
This qualification is part of a suite which includes an Award and Certificate. Learners should take the Certificate if they need a broad introduction to the sector, as well as more generic workplace skills, before progressing to employment (with further training where possible) or to a Level 1 qualification, as illustrated in the target learner profiles provided above.
Which sector does this qualification support?
This qualification could lead to an entry-level role in hospitality and catering such as porter, housekeeping assistant, kitchen assistant.
What are the progression options?
Learners can progress to a Level 1 certificate or diploma in Hospitality and Catering, including Gateway Qualifications’ Level 1 Certificate and Diploma in Hospitality and Catering.
Progression & entry requirements
Learners do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age.