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Vocational Qualifications

Key Facts

Level:
Level 1
Subject Sector:
7.1 Retailing and Wholesaling
Credits:
37
Qualification No:
600/8848/5
GLH:
162 hours
Total qualification time:
370 hours
Price:
£122.00 per learner
Age Range:
Pre 16, 16-18, 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    These qualifications are intended to provide learners with a broad introduction to the retail sector, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. They are designed to support progression to further learning and ultimately to work in retail or other related sectors.

    The Skills for Retail qualifications form part ofour Suite of Skills qualifications that cover a number of sectors and are available at Entry 3, Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.

    The qualifications have been developed with the support of a number of further education colleges, training providers and adult and community learning providers. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant, particularly in the case of the smaller qualifications, for adults including the unemployed. These qualifications are also suitable for pre 16 learners.

    Rules of Combination

    Learners must complete the two mandatory units from Group M, totalling 3 credits. In addition, they must complete a minimum of 21 credits from Group O1 (Optional units: Retail Skills) and 13 further credits from either Group O1 or Group O2 (Optional units: Employability Skills). At least 19 credits from Groups O1 and O2 combined must be at Level 1 or above, with at least 11 credits at Level 1 or above coming from Group O1. Learners cannot include more than one unit with the same or similar title. For full details see list of barred units.


    Units

    Mandatory

    A minimum of 3 credits must be completed from this group

    Understanding Customer Service in the Retail Sector

    Level:
    Level 1
    Guided Learning Hours:
    17
    Credits:
    2
    Unit No:
    T/502/5819
    Click here to view full unit details

    Understanding the Business of Retail

    Level:
    Level 1
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    A/502/5756
    Click here to view full unit details
    Optional units: Employability Skills

    A maximum of 13 credits may be completed from this group.

    Applying for a Job

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    H/503/2832
    Click here to view full unit details

    Applying for a Job

    Level:
    Level 2
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    K/503/2864
    Click here to view full unit details

    Assessing own Personal, Learning and Thinking Skills

    Level:
    Level 1
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    J/504/6268
    Click here to view full unit details

    Assessing own Personal, Learning and Thinking Skills

    Level:
    Entry Level 3
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    F/504/6267
    Click here to view full unit details

    Assessing own Personal, Learning and Thinking Skills

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    L/504/6269
    Click here to view full unit details

    Building Working Relationships with Colleagues

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/503/2845
    Click here to view full unit details

    Building Working Relationships with Colleagues

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    H/503/2877
    Click here to view full unit details

    Career Planning

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    M/506/3484
    Click here to view full unit details

    Career Planning

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/506/6460
    Click here to view full unit details

    Career Planning

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    A/505/1225
    Click here to view full unit details

    Career Progression

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    J/503/2869
    Click here to view full unit details

    Career Progression

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    F/503/2837
    Click here to view full unit details

    Career Progression

    Level:
    Entry Level 3
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    R/503/2812
    Click here to view full unit details

    Conduct at Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    Y/503/2813
    Click here to view full unit details

    Effective Communication in the Workplace

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/504/6310
    Click here to view full unit details

    Effective Communication in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/504/6312
    Click here to view full unit details

    Effective Communication in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/504/6311
    Click here to view full unit details

    Effectiveness at Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    Y/506/6461
    Click here to view full unit details

    Effectiveness at Work

    Level:
    Level 2
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    R/503/2874
    Click here to view full unit details

    Effectiveness at Work

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    R/506/3493
    Click here to view full unit details

    Exploring Entrepreneurship

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    L/504/6336
    Click here to view full unit details

    Exploring Entrepreneurship

    Level:
    Entry Level 3
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    L/504/6319
    Click here to view full unit details

    Exploring Entrepreneurship

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    F/504/6320
    Click here to view full unit details

    Exploring and Presenting Enterprise Ideas

    Level:
    Level 2
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    R/504/6337
    Click here to view full unit details

    Exploring and Presenting Enterprise Ideas

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    L/504/6322
    Click here to view full unit details

    Exploring and Presenting Enterprise Ideas

    Level:
    Entry Level 3
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    J/504/6321
    Click here to view full unit details

    Health and Safety in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    F/506/3487
    Click here to view full unit details

    Health and Safety in the Workplace

    Level:
    Entry Level 3
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    H/506/6463
    Click here to view full unit details

    Health and Safety in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    H/601/9699
    Click here to view full unit details

    Interview Skills

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    M/503/2834
    Click here to view full unit details

    Interview Skills

    Level:
    Level 2
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    T/503/2866
    Click here to view full unit details

    Interview Skills

    Level:
    Entry Level 3
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    R/503/2809
    Click here to view full unit details

    Introduction to Self-Employment

    Level:
    Entry Level 3
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    Y/504/6324
    Click here to view full unit details

    Introduction to Self-Employment

    Level:
    Level 2
    Guided Learning Hours:
    22
    Credits:
    3
    Unit No:
    H/504/6326
    Click here to view full unit details

    Introduction to Self-Employment

    Level:
    Level 1
    Guided Learning Hours:
    22
    Credits:
    3
    Unit No:
    F/504/7662
    Click here to view full unit details

    Learning from Work Placement

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    2
    Unit No:
    J/503/2855
    Click here to view full unit details

    Learning from Work Placement

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    L/503/2887
    Click here to view full unit details

    Learning from Work Placement

    Level:
    Entry Level 3
    Guided Learning Hours:
    10
    Credits:
    2
    Unit No:
    A/503/2822
    Click here to view full unit details

    Positive Attitudes and Behaviours at Work

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    H/507/1338
    Click here to view full unit details

    Practising Leadership Skills with Others

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    F/503/2871
    Click here to view full unit details

    Preparing for Work Placement

    Level:
    Level 2
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    F/503/2885
    Click here to view full unit details

    Preparing for Work Placement

    Level:
    Entry Level 3
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    T/503/2821
    Click here to view full unit details

    Preparing for Work Placement

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    F/503/2854
    Click here to view full unit details

    Preparing for an Interview

    Level:
    Entry Level 3
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    L/503/2808
    Click here to view full unit details

    Preparing for an Interview

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    K/503/2833
    Click here to view full unit details

    Preparing for an Interview

    Level:
    Level 2
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    M/503/2865
    Click here to view full unit details

    Safe Learning in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    L/503/2856
    Click here to view full unit details

    Safe Learning in the Workplace

    Level:
    Entry Level 3
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    F/503/2823
    Click here to view full unit details

    Searching for a Job

    Level:
    Entry Level 3
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    F/503/2806
    Click here to view full unit details

    Searching for a Job

    Level:
    Level 2
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    H/503/2863
    Click here to view full unit details

    Searching for a Job

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    D/503/2831
    Click here to view full unit details

    Setting and Meeting Targets at Work

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    L/505/1505
    Click here to view full unit details

    Setting and Meeting Targets at Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/506/6453
    Click here to view full unit details

    Setting and Meeting Targets at Work

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    J/506/3491
    Click here to view full unit details

    Skills for Creative Thinkers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    H/504/6262
    Click here to view full unit details

    Skills for Creative Thinkers

    Level:
    Entry Level 3
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    J/504/6299
    Click here to view full unit details

    Skills for Creative Thinkers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/504/6261
    Click here to view full unit details

    Skills for Effective Participants

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/504/7627
    Click here to view full unit details

    Skills for Effective Participants

    Level:
    Entry Level 3
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/504/6249
    Click here to view full unit details

    Skills for Effective Participants

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    Y/504/6260
    Click here to view full unit details

    Skills for Independent Enquirers

    Level:
    Entry Level 3
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    T/504/6248
    Click here to view full unit details

    Skills for Independent Enquirers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/504/6258
    Click here to view full unit details

    Skills for Independent Enquirers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    Y/504/6257
    Click here to view full unit details

    Skills for Reflective Learners

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/504/6915
    Click here to view full unit details

    Skills for Reflective Learners

    Level:
    Entry Level 3
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    F/504/6902
    Click here to view full unit details

    Skills for Reflective Learners

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    M/504/6913
    Click here to view full unit details

    Skills for Self Managers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/504/6308
    Click here to view full unit details

    Skills for Self Managers

    Level:
    Entry Level 3
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    K/504/6246
    Click here to view full unit details

    Skills for Self Managers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    J/504/6254
    Click here to view full unit details

    Skills for Team Workers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    T/504/6251
    Click here to view full unit details

    Skills for Team Workers

    Level:
    Entry Level 3
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    H/504/6245
    Click here to view full unit details

    Skills for Team Workers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/504/6252
    Click here to view full unit details

    Solving Work-Related Problems

    Level:
    Level 2
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    R/505/1506
    Click here to view full unit details

    Solving Work-Related Problems

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    F/506/6454
    Click here to view full unit details

    Solving Work-related Problems

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    A/506/3830
    Click here to view full unit details

    Time Management

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/504/6328
    Click here to view full unit details

    Time Management

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    K/504/6327
    Click here to view full unit details

    Using ICT in the Workplace

    Level:
    Entry Level 3
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    A/504/6316
    Click here to view full unit details

    Using ICT in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    J/504/6318
    Click here to view full unit details

    Using ICT in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    F/504/6317
    Click here to view full unit details

    Using Numeracy Skills in the Workplace

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    K/504/6313
    Click here to view full unit details

    Using Numeracy Skills in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    T/504/6315
    Click here to view full unit details

    Using Numeracy Skills in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/504/6314
    Click here to view full unit details

    Working in a Team

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/503/2843
    Click here to view full unit details

    Working in a Team

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/503/2814
    Click here to view full unit details

    Working in a Team

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/503/2875
    Click here to view full unit details

    Working with Colleagues

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    H/504/6309
    Click here to view full unit details
    Optional units: Retail Skills

    A minimum of 21 credits must be completed from this group, of which 11 credits must be at Level 1 or above

    Assist in the Assembly and Presentation of Visual Merchandising Displays

    Level:
    Level 1
    Guided Learning Hours:
    40
    Credits:
    4
    Unit No:
    F/504/7600
    Click here to view full unit details

    Being Security Conscious in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    L/504/7602
    Click here to view full unit details

    Comply With Workplace Health and Safety Requirements in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    28
    Credits:
    5
    Unit No:
    J/503/5724
    Click here to view full unit details

    Contribute to Monitoring and Maintaining Ease of Shopping in a Retail Sales Area

    Level:
    Level 1
    Guided Learning Hours:
    8
    Credits:
    2
    Unit No:
    K/503/5716
    Click here to view full unit details

    Display Stock to Promote Sales to Customers in a Retail Environment

    Level:
    Level 2
    Guided Learning Hours:
    26
    Credits:
    5
    Unit No:
    M/503/5684
    Click here to view full unit details

    Displaying Merchandise

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/504/7604
    Click here to view full unit details

    Give Customers a Positive Impression of Yourself and Your Organisation.

    Level:
    Level 2
    Guided Learning Hours:
    33
    Credits:
    5
    Unit No:
    L/601/0933
    Click here to view full unit details

    Handling Cash Payments

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/504/7605
    Click here to view full unit details

    Handling Money in a Sales Situation

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/504/7606
    Click here to view full unit details

    Handling Stock in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    K/504/7607
    Click here to view full unit details

    Help Customers to Choose Products in a Retail Environment

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    6
    Unit No:
    T/503/5685
    Click here to view full unit details

    Keep Stock at Required Levels in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    3
    Unit No:
    J/503/5657
    Click here to view full unit details

    Keep the Non-Food Retail Environment Clean and Tidy

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    3
    Unit No:
    R/503/5726
    Click here to view full unit details

    Keeping the Work Area Clean and Tidy in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/504/7608
    Click here to view full unit details

    Labelling Goods

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/504/7611
    Click here to view full unit details

    Load Orders for Despatch from a Retail Store to Customers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    3
    Unit No:
    Y/503/5677
    Click here to view full unit details

    Maintain Food Safety While Working with Food in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    11
    Credits:
    5
    Unit No:
    F/503/5673
    Click here to view full unit details

    Move Goods and Materials Manually in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    3
    Unit No:
    F/503/5656
    Click here to view full unit details

    Product Pricing and Labelling

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    A/504/7613
    Click here to view full unit details

    Recognise and Report Security Risks in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    26
    Credits:
    4
    Unit No:
    F/503/5723
    Click here to view full unit details

    Sort Donated Goods for Resale or Recycling in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    6
    Credits:
    3
    Unit No:
    D/503/5664
    Click here to view full unit details

    Understanding how Individuals and Teams Contribute to the Effectiveness of a Retail Business

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    R/502/5780
    Click here to view full unit details

    Understanding how a Retail Business Maintains Health, Safety and Security on its Premises

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    M/502/5804
    Click here to view full unit details

    Understanding the Control, Handling and Replenishment of Stock in a Retail Business

    Level:
    Level 1
    Guided Learning Hours:
    11
    Credits:
    2
    Unit No:
    J/502/5808
    Click here to view full unit details

    Understanding the Retail Selling Process

    Level:
    Level 1
    Guided Learning Hours:
    13
    Credits:
    2
    Unit No:
    T/502/5805
    Click here to view full unit details

    Work Effectively in a Retail Team

    Level:
    Level 1
    Guided Learning Hours:
    35
    Credits:
    7
    Unit No:
    L/503/5725
    Click here to view full unit details

    Working Safely in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/504/7618
    Click here to view full unit details

    Working and Learning in a Retail Team

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    J/504/7615
    Click here to view full unit details

    Working with Food in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/504/7620
    Click here to view full unit details

    Wrap and Pack Goods for Customers in a Retail Environment

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    3
    Unit No:
    K/503/5683
    Click here to view full unit details

    Wrapping and Packing Goods

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    Y/504/7621
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification is suitable if you need an extended introductory level 1 course in retail. It is particularly appropriate for:
    • Young people interested in a career in the retail sector who intend to access level 2 qualifications or a level 2 apprenticeship but need a fairly extensive learning programme at level 1 before they will be ready to access level 2
    • Young people and adults, including those who have had a significant break from or disjointed experience of education, who wish to work in the retail sector but need a fairly extensive grounding in the subject and an opportunity to develop more general workplace skills over an extended period before applying for work.


    What skills, knowledge, or understanding does this qualification develop?

    This qualification provides you with a wide range of introductory skills, as well as core knowledge, relevant to retail, alongside generic employability skills which are needed both in the retail sector and across other sectors. You must take the two mandatory units below:
    • Understanding the business of retail
    • Understanding customer service in the retail sector
    Optional units include knowledge and skills relevant to different job roles in the sector (such as food safety, stock handling, handling money) alongside generic employability skills (such as time-management and solving work-related problems).


    How is this qualification different from other, similar qualifications?

    This qualification is part of a suite which includes an Award, Certificate and Diploma. You should take the Diploma if you need an extended introduction to the sector including the opportunity to build up a range of skills and knowledge, explore a number of potential job roles and career pathways in the sector, and gain a set of more generic workplace skills. The Diploma will be suitable for you if you who would benefit from an extended period of time working at level 1, up to 2 years, before progressing to employment or to a level 2 qualification or apprenticeship.


    Which sector does this qualification support?

    You could progress to an entry-level role in retail such as retail assistant, stock inventory assistant, or customer adviser.


    What are the progression options?

    You can progress to a Level 2 certificate or diploma in retail, including Gateway Qualifications’ Level 2 Certificate and Diploma in Skills for Retail. The progression to level 2 qualifications can also include Customer Service as well as Retail depending on the preferred learner career pathway.


    Progression & Entry Requirements

    You do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    The following support materials will help you to deliver this qualification.

    Internal Quality Assurance

    Special Considerations and Reasonable Adjustment Forms

    Suggested Resources for Retail

    Offer this qualification

    If you would like to offer this qualification, you can book a meeting with us to discuss the best options.