What is the purpose of this qualification?
This qualification is suitable if you need an extended introductory level 1 course in retail. It is particularly appropriate for:
• Young people interested in a career in the retail sector who intend to access level 2 qualifications or a level 2 apprenticeship but need a fairly extensive learning programme at level 1 before they will be ready to access level 2
• Young people and adults, including those who have had a significant break from or disjointed experience of education, who wish to work in the retail sector but need a fairly extensive grounding in the subject and an opportunity to develop more general workplace skills over an extended period before applying for work.
What skills, knowledge, or understanding does this qualification develop?
This qualification provides you with a wide range of introductory skills, as well as core knowledge, relevant to retail, alongside generic employability skills which are needed both in the retail sector and across other sectors. You must take the two mandatory units below:
• Understanding the business of retail
• Understanding customer service in the retail sector
Optional units include knowledge and skills relevant to different job roles in the sector (such as food safety, stock handling, handling money) alongside generic employability skills (such as time-management and solving work-related problems).
How is this qualification different from other, similar qualifications?
This qualification is part of a suite which includes an Award, Certificate and Diploma. You should take the Diploma if you need an extended introduction to the sector including the opportunity to build up a range of skills and knowledge, explore a number of potential job roles and career pathways in the sector, and gain a set of more generic workplace skills. The Diploma will be suitable for you if you who would benefit from an extended period of time working at level 1, up to 2 years, before progressing to employment or to a level 2 qualification or apprenticeship.
Which sector does this qualification support?
You could progress to an entry-level role in retail such as retail assistant, stock inventory assistant, or customer adviser.
What are the progression options?
You can progress to a Level 2 certificate or diploma in retail, including Gateway Qualifications’ Level 2 Certificate and Diploma in Skills for Retail. The progression to level 2 qualifications can also include Customer Service as well as Retail depending on the preferred learner career pathway.
Progression & Entry Requirements
You do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age.