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Key Facts

Level:
Level 2
Subject Sector:
7.1 Retailing and Wholesaling
Credits:
6
Qualification No:
600/9943/4
GLH:
46 hours
Total qualification time:
60 hours
Price:
£28.00 per learner
Age Range:
Pre 16, 16-18, 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    These qualifications are intended to provide learners with a broad introduction to the retail sector, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. They are designed to support progression to further learning and ultimately to work in retail or other related sectors.

    The Skills for Retail qualifications form part of our Suite of Skills qualifications that cover a number of sectors and are available at Entry 3, Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.

    The qualifications have been developed with the support of a number of further education colleges, training providers and adult and community learning providers. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant, particularly in the case of the smaller qualifications, for adults including the unemployed. These qualifications are also suitable for pre 16 learners.

    Rules of Combination

    Learners must complete a total of 6 credits. They must complete at least one unit from Group A (Mandatory Units), totalling a minimum of 3 credits and 3 further credits from either Group A or Group B (Optional Units).


    Units

    Mandatory Units

    Learners must achieve at least 3 credits from this group.

    Understanding Customer Service in the Retail Sector

    Level:
    Level 2
    Guided Learning Hours:
    22
    Credits:
    3
    Unit No:
    M/502/5821
    Click here to view full unit details

    Understanding the Retail Sector

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    R/505/2364
    Click here to view full unit details

    Working in a Retail Team

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    F/505/2358
    Click here to view full unit details
    Optional Units

    Learners may complete up to 3 credits from this group.

    Assemble Products for Display in a Retail Environment

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    K/505/2337
    Click here to view full unit details

    Understanding Retail Markets

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    Y/505/2365
    Click here to view full unit details

    Understanding how a Retail Business Maintains Health and Safety on its Premises

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/502/5823
    Click here to view full unit details

    Understanding the Control, Receipt and Storage of Stock in a Retail Business

    Level:
    Level 2
    Guided Learning Hours:
    17
    Credits:
    2
    Unit No:
    F/502/5810
    Click here to view full unit details

    Understanding the Retail Selling Process

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/502/5806
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification is suitable for learners who need a short, introductory level 2 course in retail. It will be of specific relevance to:

    • unemployed adults requiring a skill set in a specific vocational area in order to demonstrate their preparedness for employment in a retail setting
    • young people on trainee-ships who are seeking a short, focused qualification in the sector in which they wish to work/gain an apprenticeship, as part of the work preparation training element of a trainee-ship
    • learners aged 16 and over who have been disengaged with learning and need a short introduction at Level 2 before progressing straight to a larger certificate or diploma at level 3.


    What skills, knowledge, or understanding does this qualification develop?

    This qualification provides you with an introductory set of knowledge and skills, relevant to retail. You must complete at least one of the following units:

    • Understanding the retail sector
    • Working in a retail team
    • Understanding customer service in the retail sector.


    How is this qualification different from other, similar qualifications?

    This qualification is part of a suite which includes an Award, Certificate, Extended Certificate and Diploma. You should take the Award if you need only a small amount of focused learning in retail before progressing to an apprenticeship, employment (with further training where possible) or to a Level 3 qualification, as illustrated in the target learner profiles provided above.


    Which sector does this qualification support?

    This qualification could lead to an entry-level role in retail such as retail, sales or customer service assistant, retail administrator or stock inventory assistant.


    What are the progression options?

    The learner can progress to a larger qualification at level 2 or directly to a Level 3 certificate or diploma in retail or to a Level 2 Apprenticeship in Retail in any of the available pathways.


    Progression & Entry Requirements

    The learners do not need any prior qualifications or a specific level of attainment to take this qualification. However, you will benefit from having English and maths skills at level 1. The qualification is available to learners aged 16 and over.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    The following support materials will help you to deliver this qualification.

    Internal Quality Assurance

    Special Considerations and Reasonable Adjustment Forms

    Suggested Resources for Retail

    Offer this qualification

    If you would like to offer this qualification, you can book a meeting with us to discuss the best options.