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Key Facts

Level:
Level 2
Subject Sector:
7.1 Retailing and Wholesaling
Credits:
14
Qualification No:
601/6720/8
GLH:
93 hours
Total qualification time:
140 hours
Price:
£57.00 per learner
Age Range:
16-18 & 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    This qualification covers the knowledge and understanding needed to work in the retail industry and is ideal for those just starting to work or wishing to start work within the industry. Learners will develop the skills and knowledge required to work in a retail role. The qualification consists of four mandatory unit and 5 optional units.

    The mandatory units cover:

    • understanding customer service in the retail sector
    • understanding retail process
    • understanding how individuals and teams contribute to the effectiveness of a retail business
    • understanding how retail business maintains health and safety on its premises.

    Learners are able to choose from a variety of optional units to develop a programme of learning and progression unique to a job role, interests and aspirations, including:

    • understanding retail consumer law
    • understanding security and loss prevention in a retail business
    • understanding the handling of customer payments in a retail business
    • understanding the control, receipt and storage of stock in a retail business
    • understanding visual merchandising for retail business.

    Rules of Combination

    Learners must achieve a total of 14 credit. 10 credits from Mandatory Group M and a minimum of 4 credits from Optional Group O. Learners cannot include more than one unit with the same or similar title. For full details see list of barred units. A maximum of 4 credits can be taken at Level 3.


    Units

    Mandatory Group

    Learners must achieve the 4 mandatory units totalling 10 credits.

    Understanding Customer Service in the Retail Sector

    Level:
    Level 2
    Guided Learning Hours:
    22
    Credits:
    3
    Unit No:
    M/502/5821
    Click here to view full unit details

    Understanding how a Retail Business Maintains Health and Safety on its Premises

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/502/5823
    Click here to view full unit details

    Understanding how individuals and teams contribute to the effectiveness of a retail business

    Level:
    Level 2
    Guided Learning Hours:
    22
    Credits:
    3
    Unit No:
    J/502/5789
    Click here to view full unit details

    Understanding the Retail Selling Process

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/502/5806
    Click here to view full unit details
    Optional Group

    Learners must achieve 4 credits from this group.

    The Principles of Food Safety for Retail

    Level:
    Level 2
    Guided Learning Hours:
    9
    Credits:
    1
    Unit No:
    K/502/0178
    Click here to view full unit details

    Underage sales prevention for retail and licensed premises

    Level:
    Level 2
    Guided Learning Hours:
    5
    Credits:
    1
    Unit No:
    M/602/2234
    Click here to view full unit details

    Understand how to Approach Work-Based Projects within Retail Business

    Level:
    Level 2
    Guided Learning Hours:
    22
    Credits:
    3
    Unit No:
    D/602/5016
    Click here to view full unit details

    Understanding Security and Loss Prevention in a Retail Business

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    K/502/5817
    Click here to view full unit details

    Understanding Visual Merchandising for Retail Business

    Level:
    Level 2
    Guided Learning Hours:
    39
    Credits:
    4
    Unit No:
    A/600/0656
    Click here to view full unit details

    Understanding environmental sustainability in the retail sector

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    3
    Unit No:
    A/602/2317
    Click here to view full unit details

    Understanding fashion retail personal shopping and styling

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/600/0628
    Click here to view full unit details

    Understanding fashion trends and forecasting

    Level:
    Level 2
    Guided Learning Hours:
    28
    Credits:
    3
    Unit No:
    H/600/0635
    Click here to view full unit details

    Understanding how retailers operate home delivery services for newspapers and magazines

    Level:
    Level 3
    Guided Learning Hours:
    36
    Credits:
    4
    Unit No:
    D/600/0651
    Click here to view full unit details

    Understanding how retailers sell National Lottery products and services

    Level:
    Level 2
    Guided Learning Hours:
    19
    Credits:
    2
    Unit No:
    H/600/0652
    Click here to view full unit details

    Understanding how stocks of newspapers and magazines are controlled in retail outlets

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    Y/600/0650
    Click here to view full unit details

    Understanding how the Effectiveness of Store Operations can be Improved

    Level:
    Level 3
    Guided Learning Hours:
    23
    Credits:
    3
    Unit No:
    H/502/5802
    Click here to view full unit details

    Understanding how the Smooth Operation of a Payment Point is Maintained

    Level:
    Level 3
    Guided Learning Hours:
    26
    Credits:
    3
    Unit No:
    M/502/5799
    Click here to view full unit details

    Understanding how the growth and development of plants is promoted and monitored in a retail outlet

    Level:
    Level 3
    Guided Learning Hours:
    26
    Credits:
    4
    Unit No:
    H/600/2661
    Click here to view full unit details

    Understanding plant nomenclature, terminology and identification

    Level:
    Level 2
    Guided Learning Hours:
    38
    Credits:
    5
    Unit No:
    M/600/2663
    Click here to view full unit details

    Understanding retail consumer law

    Level:
    Level 2
    Guided Learning Hours:
    11
    Credits:
    2
    Unit No:
    D/502/5801
    Click here to view full unit details

    Understanding security and loss prevention in a retail business

    Level:
    Level 3
    Guided Learning Hours:
    15
    Credits:
    3
    Unit No:
    M/502/5818
    Click here to view full unit details

    Understanding the Control, Receipt and Storage of Stock in a Retail Business

    Level:
    Level 2
    Guided Learning Hours:
    17
    Credits:
    2
    Unit No:
    F/502/5810
    Click here to view full unit details

    Understanding the control of pests and diseases which may affect plants in a retail outlet

    Level:
    Level 3
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    F/600/2666
    Click here to view full unit details

    Understanding the evolution of beauty retailing

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/600/0646
    Click here to view full unit details

    Understanding the fashion retail market

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/600/0637
    Click here to view full unit details

    Understanding the features of different types of alcoholic beverages sold in retail outlets

    Level:
    Level 2
    Guided Learning Hours:
    29
    Credits:
    4
    Unit No:
    T/600/0655
    Click here to view full unit details

    Understanding the handling of customer payments in a retail business

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    2
    Unit No:
    H/502/5797
    Click here to view full unit details

    Understanding the management of delivery of plants into a retail business

    Level:
    Level 3
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    K/600/2659
    Click here to view full unit details

    Understanding the management of stock in a retail business

    Level:
    Level 3
    Guided Learning Hours:
    16
    Credits:
    3
    Unit No:
    L/502/5826
    Click here to view full unit details

    Understanding the nature, uses and importance of product information in a retail outlet selling gardening products

    Level:
    Level 3
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    F/600/2652
    Click here to view full unit details

    Understanding the retail sale of beauty products

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/600/0643
    Click here to view full unit details

    Understanding the retail sale of cosmetics

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/600/0640
    Click here to view full unit details

    Understanding the retail sale of nail care products

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/600/0633
    Click here to view full unit details

    Understanding the retail sale of perfumery products

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    J/600/0630
    Click here to view full unit details

    Understanding the retail sale of skin care products

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    A/600/0625
    Click here to view full unit details

    Understanding the storage, monitoring and replenishment of chilled food items in a retail outlet

    Level:
    Level 2
    Guided Learning Hours:
    17
    Credits:
    2
    Unit No:
    M/600/0654
    Click here to view full unit details

    Understanding the storage, monitoring and replenishment of fresh produce in a retail outlet

    Level:
    Level 2
    Guided Learning Hours:
    17
    Credits:
    2
    Unit No:
    K/600/0653
    Click here to view full unit details

    Understanding the use of in-store web-based facilities in promoting retail sales

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    K/505/9384
    Click here to view full unit details

    What is the purpose of this qualification?

    The qualification has been designed for learners aged 16 and above who are capable of reaching the required standards. It is likely that they will will be seeking work or wishing to advance in their retail career.


    What skills, knowledge, or understanding does this qualification develop?

    This qualification covers the knowledge and understanding needed to work in the retail industry and is ideal for those just starting to work or wishing to start work within the industry.

    Learners will develop the skills and knowledge required to work in a retail role. The qualification consists of four mandatory unit and 5 optional units.

    To be awarded the qualification, learners must achieve a minimum of 14 credits. This consists of 10 credits from the mandatory units and a minimum of 4 credits from the optional group.

    The mandatory units cover:

    • understanding customer service in the retail sector
    • understanding retail process
    • understanding how individuals and teams contribute to the effectiveness of a retail business
    • understanding how retail business maintains health and safety on its premises


    How is this qualification different from other, similar qualifications?

    Learners are able to choose from a variety of optional units to develop a programme of learning and progression unique to a job role, interests and aspirations, including:

    • understanding retail consumer law
    • understanding security and loss prevention in a retail business
    • understanding the handling of customer payments in a retail business
    • understanding the control, receipt and storage of stock in a retail business
    • understanding visual merchandising for retail business


    What are the progression options?

    Learners could choose to progress to completing a skills based level 2 qualification in retail. In addition learners could progress to develop their skills at Level 3.


    Progression & Entry Requirements

    The qualification is available to learners aged 16 and above. No prior qualifications or specific level of attainment are required, however it is likely that learners will already be working or seeking to work within the retail sector.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    Offer this qualification

    If you would like to offer this qualification, you can book a meeting with us to discuss the best options.