Employability and Enterprise
Agriculture, Environment & Animal Care
Qualifications
Vocational Qualifications
Catering, Hospitality & Leisure
Qualifications
Vocational Qualifications
Childcare & Education
Construction, Engineering & Manufacturing
Education & Training
Qualifications
Professional Development
English & Maths
Essential Digital Skills
Qualifications
Digital Qualifications
Sample Assessments
Essential Digital Skills
17 Aug 2020
Hair & Beauty
Qualifications
Vocational Qualifications
Health, Science & Social Care
Life Skills & Progression
Qualifications
Digital Qualifications
Personal & Social Development
Public & Protective Services
Qualifications
Access to HE
Vocational Qualifications
Safeguarding & Wellbeing
Sales, Marketing & Retail
Supporting SEND
Qualifications
Personal & Social Development
Professional Development
Transport & Logistics
Qualifications
Access to HE
Vocational Qualifications

Key Facts

Level:
Level 2
Subject Sector:
8.2 Travel and Tourism
Credits:
25
Qualification No:
600/9948/3
GLH:
201 hours
Total qualification time:
250 hours
Price:
£109.00 per learner
Age Range:
16-18 & 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    These qualifications are intended to provide learners with a broad introduction to the travel and tourism sector, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. They are designed to support progression to further learning and ultimately to work in travel and tourism or other related sectors.

    The Skills for the Travel and Tourism Sector qualifications form part of the Suite of Skills qualifications that cover a number of sectors and are available at Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.

    The qualifications have been developed with the support of a number of further education colleges, training providers and adult and community learning providers. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant, particularly in the case of the smaller qualifications, for adults including the unemployed. The Level 1 qualifications are also suitable for pre 16 learners.

    Changes to our “Skills for…” qualifications

    The recent review of our Vocational qualifications has resulted in changes to qualifications in the Travel and Tourism sector that will come in to effect as of the 1st August 2020. Please refer to the new Skills for the Travel and Tourism Sector qualification specification or unit spreadsheet for further details.

    Rules of Combination

    Learners must achieve 25 credits. They must complete the two mandatory units from the Mandatory Group (M), totalling 6 credits. In addition, they must complete a minimum of 14 credits from Group O1 (Optional Units - Travel and Tourism) and 5 further credits from either Group O1 or Group O2 (Optional Units – Employability Skills, English and Maths). At least 17 credits must be at level 2 or above. Learners cannot include more than one unit with the same or similar title.


    Units

    Mandatory

    Learners must complete the two mandatory units from Group M (Mandatory Units), totalling 6 credits.

    Customer Service for the Travel and Tourism Industry

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    M/505/2727
    Click here to view full unit details

    Understanding the Travel and Tourism Industry

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    K/505/2516
    Click here to view full unit details
    Optional Units: Travel and Tourism

    Learners must complete a minimum of 14 credits from this group.

    Accessible Travel and Tourism

    Learners may choose 1 unit from this group.

    Accessible Travel and Tourism

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    D/504/7815
    Click here to view full unit details
    Airline and Airport Services

    Learners may choose 1 unit from this group.

    Airline Services

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    K/504/7817
    Click here to view full unit details

    Airport Services

    Level:
    Level 2
    Guided Learning Hours:
    32
    Credits:
    4
    Unit No:
    H/505/2496
    Click here to view full unit details
    Deal with Travel and Tourism Emergencies

    Learners may choose 1 unit from this group.

    Deal with Travel and Tourism Emergencies

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    K/505/2502
    Click here to view full unit details
    Hospitality for Travel and Tourism

    Learners may choose 1 unit from this group.

    Hospitality for Travel and Tourism

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    A/505/2505
    Click here to view full unit details
    Impacts of Travel and Tourism on Local Communities

    Learners may choose 1 unit from this group.

    Impacts of Travel and Tourism on Local Communities

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    F/505/2506
    Click here to view full unit details
    Locational Geography UK and Worldwide

    Learners may choose 1 unit from this group.

    Locational Geography UK and Worldwide

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    D/504/7989
    Click here to view full unit details
    Promoting Products and Services

    Learners may choose 1 unit from this group.

    Promoting Products and Services

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    F/505/2490
    Click here to view full unit details
    Running an Event

    Learners may choose 1 unit from this group.

    Running an Event

    Level:
    Level 2
    Guided Learning Hours:
    32
    Credits:
    4
    Unit No:
    R/505/2493
    Click here to view full unit details
    The Business of Travel and Tourism

    Learners may choose 1 unit from this group.

    The Business of Travel and Tourism

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    R/505/2509
    Click here to view full unit details
    The Role of Overseas Resort Representatives

    Learners may choose 1 unit from this group.

    The Role of Overseas Resort Representatives

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    M/504/8001
    Click here to view full unit details
    Travel Planning

    Learners may choose 1 unit from this group.

    Travel Planning

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    Y/504/8008
    Click here to view full unit details
    UK Transport for Travel and Tourism

    Learners may choose 1 unit from this group.

    UK Transport for Travel and Tourism

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    Y/505/2513
    Click here to view full unit details
    UK Travel and Tourism Destinations

    Learners may choose 1 unit from this group.

    UK Tourism Destinations

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    J/505/2510
    Click here to view full unit details

    UK Travel and Tourism Destinations

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    H/504/8027
    Click here to view full unit details
    Understanding Airline and Airport Operations

    Learners may choose 1 unit from this group.

    Understanding Airline and Airport Operations

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    K/504/8028
    Click here to view full unit details
    Visitor Attractions

    Learners may choose 1 unit from this group.

    Visitor Attractions

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    M/505/2517
    Click here to view full unit details
    Working in Travel and Tourism

    Learners may choose 1 unit from this group.

    Planning for Work in Travel and Tourism

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    L/505/2508
    Click here to view full unit details

    Working in Travel and Tourism

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/504/8035
    Click here to view full unit details
    Worldwide Travel and Tourism Destinations

    Learners may choose 1 unit from this group.

    Worldwide Tourism Destinations

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    M/505/2520
    Click here to view full unit details

    Worldwide Travel and Tourism Destinations

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    J/504/8036
    Click here to view full unit details
    Optional units: Employability, English and Maths

    Learners may complete up to 5 credits from group O2a, O2b and O2c.

    Employability Skills

    Learners may complete up to 5 credits from group O2a, O2b and O2c.

    Applying for a Job

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    H/617/4060
    Click here to view full unit details

    Career Planning

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    F/617/4065
    Click here to view full unit details

    Communication Skills for Work

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    R/617/4085
    Click here to view full unit details

    Customer service skills

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    T/617/4077
    Click here to view full unit details

    Digital Skills for Work

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    K/617/4156
    Click here to view full unit details

    Exploring Entrepreneurship

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    K/617/4092
    Click here to view full unit details

    Exploring and Presenting Enterprise Ideas

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    K/617/4089
    Click here to view full unit details

    Health and Safety in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    F/617/4096
    Click here to view full unit details

    Interview Skills

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    J/617/4097
    Click here to view full unit details

    Introduction to Self-Employment

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    A/617/4100
    Click here to view full unit details

    Leadership Skills

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    M/617/4109
    Click here to view full unit details

    Making the most of work placement

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    Y/617/4105
    Click here to view full unit details

    Negotiation Skills

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    D/617/4106
    Click here to view full unit details

    Numeracy Skills for Work

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    J/617/4147
    Click here to view full unit details

    Searching for a Job

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    F/617/4129
    Click here to view full unit details

    Self-Management Skills for Work

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    F/617/4132
    Click here to view full unit details

    Setting and Meeting Work-Related Targets

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    R/617/4135
    Click here to view full unit details

    Skills for Creative Thinkers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/504/6261
    Click here to view full unit details

    Skills for Effective Participants

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/504/7627
    Click here to view full unit details

    Skills for Independent Enquirers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    Y/504/6257
    Click here to view full unit details

    Skills for Reflective Learners

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    M/504/6913
    Click here to view full unit details

    Solving Work-Related Problems

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    H/617/4141
    Click here to view full unit details

    Time Management

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    T/617/4144
    Click here to view full unit details

    Working in a Team

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    J/617/4150
    Click here to view full unit details

    Working with Colleagues

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    Y/617/4153
    Click here to view full unit details
    English

    Learners may complete up to 5 credits from group O2a, O2b and O2c.

    Engage in Discussion

    Learners may choose 1 unit from this group.

    Engage in Discussion

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    Y/505/6321
    Click here to view full unit details

    Engage in Discussion

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    H/505/4149
    Click here to view full unit details
    Listen and Respond

    Learners may choose 1 unit from this group.

    Listen and Respond

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/505/6319
    Click here to view full unit details

    Listen and Respond

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/505/4137
    Click here to view full unit details
    Read for Information

    Learners may choose 1 unit from this group.

    Read for Information

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/505/4131
    Click here to view full unit details

    Read for Information

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    K/505/6324
    Click here to view full unit details
    Read for Purpose and Meaning

    Learners may choose 1 unit from this group.

    Read for Purpose and Meaning

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/505/6318
    Click here to view full unit details

    Read for Purpose and Meaning

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/505/6323
    Click here to view full unit details
    Speak to Communicate

    Learners may choose 1 unit from this group.

    Speak to Communicate

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/505/6320
    Click here to view full unit details

    Speak to Communicate

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    J/505/4144
    Click here to view full unit details
    Write Accurately

    Learners may choose 1 unit from this group.

    Write Fluently and Accurately

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    T/505/6326
    Click here to view full unit details

    Write with Accuracy

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/505/4160
    Click here to view full unit details
    Write to Communicate

    Learners may choose 1 unit from this group.

    Write to Communicate

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/505/6322
    Click here to view full unit details

    Write to Communicate

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/505/6325
    Click here to view full unit details
    Maths

    Learners may complete up to 5 credits from group O2a, O2b and O2c.

    Making Calculations

    Learners may choose 1 unit from this group.

    Making Calculations

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/505/4868
    Click here to view full unit details

    Making Calculations

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/505/4875
    Click here to view full unit details
    Money, Time and Temperature

    Learners may choose 1 unit from this group.

    Money, Time and Temperature

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/505/4882
    Click here to view full unit details

    Money, Time and Temperature

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/505/4876
    Click here to view full unit details
    Numbers, Decimals, Fractions and Percentages

    Learners may choose 1 unit from this group.

    Numbers, Decimals, Fractions and Percentages

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    A/505/4867
    Click here to view full unit details

    Numbers, Decimals, Fractions and Percentages

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/505/4877
    Click here to view full unit details
    Numerical Relationships, Algebra and Ratios

    Learners may choose 1 unit from this group.

    Numerical Relationships, Algebra and Ratio

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    K/505/4878
    Click here to view full unit details

    Numerical Relationships, Algebra and Ratios

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    J/505/4869
    Click here to view full unit details
    Using and Communicating Data

    Learners may choose 1 unit from this group.

    Using and Communicating Data

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    J/505/4872
    Click here to view full unit details

    Using and Communicating Data

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/505/4879
    Click here to view full unit details
    Using Probability

    Learners may choose 1 unit from this group.

    Using Probability

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/505/4870
    Click here to view full unit details

    Using Probability

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    H/505/4880
    Click here to view full unit details
    Using Size and Shape

    Learners may choose 1 unit from this group.

    Using Size, Shape and Space

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/505/4890
    Click here to view full unit details

    Using Size, Shape and Space

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    K/505/4881
    Click here to view full unit details

    What is the purpose of this qualification?

    It is anticipated that this qualification will be of specific relevance to:

    • Young people interested in a career in the travel and tourism sector but not yet sure of the precise area of the industry in which they would like to work and who intend, but are not yet ready, to access level 3 qualifications or an advanced apprenticeship
    • Young people and adults, usually with prior attainment at level 1 and below, including those who have had a significant break from or disjointed experience of education, who wish to work in the travel and tourism sector but need a broad grounding in the subject and an opportunity to develop more general workplace skills before identifying the most suitable job roles and applying for work.


    What skills, knowledge, or understanding does this qualification develop?

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification although they will benefit from having English and Maths skills at level 1. It is available to learners aged 16+.


    How is this qualification different from other, similar qualifications?

    This qualification is part of a suite which includes an Award, Certificate, Extended Certificate and Diploma. Learners should take the Extended Certificate if, before progressing to employment (with further training where possible), to a level 3 Apprenticeship or to a Level 3 qualification, they need a more extended introduction to the sector, including the opportunity to build up a range of skills and knowledge relevant to a number of potential job roles in the sector, as well as more generic workplace skills.


    Which sector does this qualification support?

    This qualification could lead to a number of roles in travel and tourism such as travel agent, travel adviser, reservations assistant, hotel receptionist.


    What are the progression options?

    Learners can progress to a Level 3 certificate or diploma in Travel and Tourism or to a Level 3 Apprenticeship in Travel and Tourism in any of the available pathways.


    Progression & Entry Requirements

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification although they will benefit from having English and Maths skills at level 1. It is available to learners aged 16+.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    Offer our Qualifications

    If you would like to teach our qualifications to your learners, submit an enquiry to discuss the best options.

    Learners and students

    Your questions answered

    Learner Info