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Key Facts

Level:
Level 4
Subject Sector:
7.1 Retailing and Wholesaling
Credits:
40
Qualification No:
601/6738/5
GLH:
180 hours
Total qualification time:
400 hours
Price:
£124.00 per learner
Age Range:
18+

Qualification purpose

Confirm occupational competence and/or ‘licence to practice’

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    This qualification meets the competence qualification requirements of the Retail Management Apprenticeship. Please visit the Apprenticeship page for further information:

    Higher Level Apprenticeship in Retail Management

    Rules of Combination

    Learners must achieve a minimum of 40 credits. A minimum of 27 credits must be achieved at Level 4 or above, of which 20 credits must come from the units in the Mandatory Group M. The remaining 20 credits must come from Optional Group O with a maximum of 13 credits at Level 3.


    Units

    Mandatory Units

    Learners must achieve 20 credits from this group.

    Manage customer service in retail

    Level:
    Level 4
    Guided Learning Hours:
    40
    Credits:
    10
    Unit No:
    A/504/9992
    Click here to view full unit details

    Retail management skills

    Level:
    Level 4
    Guided Learning Hours:
    40
    Credits:
    10
    Unit No:
    L/504/9995
    Click here to view full unit details
    Optional Units

    Learners must achieve a minimum of 20 credits from this group with a maximum of 13 credits at Level 3.

    Address performance problems affecting team members

    Level:
    Level 4
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    F/600/9679
    Click here to view full unit details

    Audit stock levels and stock inventories in a retail environment

    Level:
    Level 3
    Guided Learning Hours:
    28
    Credits:
    6
    Unit No:
    A/503/5669
    Click here to view full unit details

    Contribute to the continuous improvement of retail operations within own area of responsibility

    Level:
    Level 3
    Guided Learning Hours:
    47
    Credits:
    10
    Unit No:
    D/503/5731
    Click here to view full unit details

    Design Development, Creativity and Business Development

    Level:
    Level 4
    Guided Learning Hours:
    40
    Credits:
    6
    Unit No:
    R/501/8389
    Click here to view full unit details

    Develop and evaluate operational plans for own area of responsibility

    Level:
    Level 5
    Guided Learning Hours:
    25
    Credits:
    6
    Unit No:
    Y/600/9588
    Click here to view full unit details

    Graphics in the Retail Environment

    Level:
    Level 4
    Guided Learning Hours:
    30
    Credits:
    6
    Unit No:
    F/502/1482
    Click here to view full unit details

    Help customers to choose specialist products in a retail environment

    Level:
    Level 3
    Guided Learning Hours:
    34
    Credits:
    8
    Unit No:
    M/503/5720
    Click here to view full unit details

    In-store visual merchandising for successful retail

    Level:
    Level 4
    Guided Learning Hours:
    30
    Credits:
    6
    Unit No:
    L/505/0001
    Click here to view full unit details

    Independent Strategic Retail Management Project

    Level:
    Level 4
    Guided Learning Hours:
    90
    Credits:
    12
    Unit No:
    T/502/1463
    Click here to view full unit details

    Installing window displays for retail

    Level:
    Level 4
    Guided Learning Hours:
    40
    Credits:
    7
    Unit No:
    H/504/9999
    Click here to view full unit details

    Manage risk in own area of responsibility

    Level:
    Level 4
    Guided Learning Hours:
    25
    Credits:
    4
    Unit No:
    L/600/9619
    Click here to view full unit details

    Manage the prevention of wastage and loss in a retail environment

    Level:
    Level 3
    Guided Learning Hours:
    50
    Credits:
    11
    Unit No:
    H/503/5732
    Click here to view full unit details

    Monitor and maintain health and safety in a retail environment

    Level:
    Level 3
    Guided Learning Hours:
    60
    Credits:
    13
    Unit No:
    M/503/5734
    Click here to view full unit details

    Organise and monitor the storage of stock in a retail environment

    Level:
    Level 3
    Guided Learning Hours:
    27
    Credits:
    6
    Unit No:
    H/503/5682
    Click here to view full unit details

    Project management skills

    Level:
    Level 4
    Guided Learning Hours:
    30
    Credits:
    7
    Unit No:
    Y/505/0003
    Click here to view full unit details

    Promote the use of technology within an organisation

    Level:
    Level 5
    Guided Learning Hours:
    30
    Credits:
    6
    Unit No:
    J/600/9702
    Click here to view full unit details

    Provide leadership and direction for own area of responsibility

    Level:
    Level 4
    Guided Learning Hours:
    30
    Credits:
    5
    Unit No:
    T/600/9601
    Click here to view full unit details

    Social Networking Management for a Business

    Level:
    Level 3
    Guided Learning Hours:
    38
    Credits:
    7
    Unit No:
    Y/503/9325
    Click here to view full unit details

    Support individuals to develop and take responsibility for their performance

    Level:
    Level 4
    Guided Learning Hours:
    20
    Credits:
    4
    Unit No:
    D/600/9690
    Click here to view full unit details

    Using Digital Channels, Platforms and Social Networks to Deliver Marketing Communications - Advertising

    Level:
    Level 4
    Guided Learning Hours:
    40
    Credits:
    7
    Unit No:
    A/504/3089
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification is primarily intended as a means of developing the competence of those already employed or wishing to progress to senior management within the retail industry. It forms part of the Higher Apprenticeship within this sector.

    This qualification covers the competence needed to work in the retail industry and is ideal for those working in a managerial or senior managerial role, or who wish to progress in their retail sales career to this level. It is also suitable for adult learners to complete as a stand-alone qualification to confirm occupational competence whilst working in a senior management role in retail.

    The qualification has been designed for learners aged 18 and above who are capable of reaching the required standards. It is likely that they will be wishing to advance in their retail career. There is a requirement for the qualification to be assessed in the workplace or in a realistic working environment to allow learners to gain hands-on experiences they train.


    What skills, knowledge, or understanding does this qualification develop?

    Learners will develop the skills and competence required to work in a senior retail managerial role. Learners must achieve a minimum of 40 credits and undertake 180-215 guided learning hours. A minimum of 27 credits must be achieved at Level 4 or above, of which 20 credits must come from the units in the Mandatory Group M. The remaining 20 credits must come from Optional Group O with a maximum of 13 credits at Level 3.

    The mandatory units are:

    • Manage customer service in retail
    • Retail management skills

    Learners then choose from a range of optional units including:

    • Graphics in the Retail Environment
    • Installing window displays for retail
    • In-store visual merchandising for successful retail Project management skills
    • Design Development, Creativity and Business Development
    • Independent Strategic Retail Management Project
    • Support individuals to develop and take responsibility for their performance
    • Address performance problems affecting team members
    • Manage risk in own ar


    Which sector does this qualification support?

    This qualification is primarily intended as a means of developing the competence of those already employed or wishing to progress to senior management within the retail industry.

    It could lead to roles such as:

    • Store Operations
    • Management level jobs that fall under this area.
    • Director of operations
    • Regional Manager
    • Area Manager

    • Store Manager
    • Assistant Store Manager
    • Floor Manager
    • Department Manager
    • Assistant Department Manager
    • Supervisor


    Progression & Entry Requirements

    Learner could progress to a higher level qualification in the same subject or to further develop their skills at Level 4 within business administration or customer service. This could include: • Level 4 Diploma in Retail Knowledge • Level 4 Diploma in Business and Professional Administration • Level 4 Diploma in Management

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    The following support materials will help you to deliver this qualification.

    Internal Quality Assurance

    Special Considerations and Reasonable Adjustment Forms

     

    Offer this qualification

    If you would like to offer this qualification, you can book a meeting with us to discuss the best options.