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Key Facts

Level:
Entry Level 3
Subject Sector:
15.3 Business Management
Credits:
6
Qualification No:
603/6471/3
GLH:
60 hours
Total qualification time:
60 hours
Price:
£29.50 per learner
Age Range:
Pre 16, 16-18, 19+

Whilst some of our qualifications are regulated for pre 16 learners our minimum recommended age is 14.

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    We looked at our current Entry Level 3 and Level 1 offer in both the Business and Administration and the Retail sectors and saw that there was a lot of cross-over between the two. After discussing the idea with several centres, we decided that there was scope to merge the sectors into one suite of qualifications entitled ‘Business and Retail’. Centres can now create their programme of learning from an expanded list of revised units.

    We carried out a full review of all units that are currently in the ‘Skills for Business and Administration’ and the ‘Skills for Retail’ qualification suites. Several new units have been created and others have been updated ensure that our qualifications are fit for purpose and support progression. We have added indicative content to existing and new units and, in some cases, have amended credit values and guided learning hours (GLH) in response to feedback from centres. For these reasons, we believe that our new ‘Business and Retail’ qualification suite supports the changes within both the Business and the Retail sectors.

    Rules of Combination

    Learners must complete at least one unit from Group M – Mandatory worth a minimum of 3 credits and 3 further credits from Group M or Group O1 – Optional Units: Business and Retail.


    Units

    Mandatory

    Learners must complete at least one unit from Group M worth a minimum of 3 credits.

    Communication Skills for Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    T/617/4080
    Click here to view full unit details

    Working in Business and Retail

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/618/3439
    Click here to view full unit details
    Optional Units: Business and Retail

    A minimum of 3 credits may be completed from this group.

    Being Security Conscious in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/618/3465
    Click here to view full unit details

    Conduct at Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    L/617/4070
    Click here to view full unit details

    Customer service skills

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/617/4073
    Click here to view full unit details

    Dealing with Queries and Requests

    Level:
    Entry 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/618/3398
    Click here to view full unit details

    Digital Marketing

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/618/3675
    Click here to view full unit details

    Digital Skills for Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    T/617/4158
    Click here to view full unit details

    Displaying Merchandise

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/504/7604
    Click here to view full unit details

    Handling Payment in a Retail Situation

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/618/3467
    Click here to view full unit details

    Handling Stock in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/618/3473
    Click here to view full unit details

    Health and Safety in the Workplace

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    T/617/4094
    Click here to view full unit details

    Working Safely in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/504/7618
    Click here to view full unit details

    Working with Customers

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/618/3450
    Click here to view full unit details

    Wrapping and Packing Goods

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/618/3489
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification provides a basic, introductory set of knowledge and skills, relevant to business and retail.
    It is available to learners of any age, however it is anticipated that it will be of specific relevance to:

    • unemployed adults needing to demonstrate their interest in and commitment to a particular vocational area to potential employers, particularly where further work-based training will be on offer.

    • learners of any age who have been disengaged with learning and need a short introduction at Entry level before progressing straight to a larger certificate or diploma at level 1.


    What skills, knowledge, or understanding does this qualification develop?

    Mandatory units include:

    • Communication Skills for Work
    • Working in Business and Retail


    How is this qualification different from other, similar qualifications?

    This qualification is part of a suite which includes an Award and Certificate. Learners should take the Award if they need only a small amount of focused learning in business and retail before progressing to employment (with further training where possible) or to a Level 1 qualification, as illustrated in the target learner profiles provided above.


    Which sector does this qualification support?

    This qualification could lead to an entry-level role in business and retail such as administrative assistant, customer service agent, clerk.


    What are the progression options?

    Learners can progress to a Level 1 certificate or diploma in Business and Retail, including Gateway Qualifications’ Level 1 Certificate and Diploma in Business and Retail. Other progression routes include Level 1 qualifications in Office Administration, Practical Office Skills, and Business and/or Retail Support Services.


    Progression & entry requirements

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website

    From 1st July 2021, the Hub will be replaced by a new Find a learning aim (FALA) service. This service is currently in BETA so if you experience any issues with finding funding details, please double check on the Hub above, or contact your account manager.

    View this qualification on the ESFA’s Find a learning aim website

    How to find a learning aim

    If you’re not sure how to use the new find a learning aim website, we’ve created a handy walkthrough to help you:

    How to Use: Find a learning Aim


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.