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Vocational Qualifications

Key Facts

Level:
Entry Level 3
Subject Sector:
15.2 Administration
Credits:
6
Qualification No:
600/9208/7
GLH:
50 hours
Total qualification time:
60 hours
Price:
£29.00 per learner
Age Range:
Pre 16, 16-18, 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    These qualifications are intended to provide learners with a broad introduction to the business and administration sector, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. They are designed to support progression to further learning and ultimately to work in business and administration or other related sectors.

    The Skills for Business and Administration qualifications form part of our Suite of Skills qualifications that cover a number of sectors and are available at Entry 3, Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.

    The qualifications have been developed with the support of a number of further education colleges, training providers and adult and community learning providers. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant, particularly in the case of the smaller qualifications, for adults including the unemployed. These qualifications are also suitable for pre 16 learners.

    Changes to our “Skills for…” qualifications

    The recent review of our Vocational qualifications has resulted in changes to qualifications in the Business and Administration sector that will come in to effect as of the 1st August 2020. Please refer to the new Skills for Business and Administration qualification specification or unit spreadsheet for further details.

    Rules of Combination

    Learners must complete at least one unit from Group M – Mandatory worth a minimum of 3 credits and 3 further credits from Group M or Group 01 – Optional units.


    Units

    Mandatory

    Learners must complete at least one unit from Group M worth a minimum of 3 credits.

    Communication Skills for Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    T/617/4080
    Click here to view full unit details

    Working in Business and Administration

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/504/8105
    Click here to view full unit details
    Optional Units

    Learners may complete 3 or more credits from Group 01 – Optional Units.

    Customer Service Skills

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/504/8113
    Click here to view full unit details

    Customer service skills

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/617/4073
    Click here to view full unit details

    Dealing with Queries and Requests

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    J/504/7839
    Click here to view full unit details

    Digital Skills for Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    T/617/4158
    Click here to view full unit details

    Professional Behaviour in an Office Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/504/7844
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification provides a basic, introductory set of knowledge and skills, relevant to business and administration.
    It is available to learners of any age, however it is anticipated that it will be of specific relevance to:

    • unemployed adults needing to demonstrate their interest in and commitment to a particular vocational area to potential employers, particularly where further work-based training will be on offer
    • learners of any age who have been disengaged with learning and need a short introduction at Entry level before progressing straight to a larger certificate or diploma at level 1.


    What skills, knowledge, or understanding does this qualification develop?

    Mandatory units include:

    • Communication Skills for Work
    • Working in Business and Administration


    How is this qualification different from other, similar qualifications?

    This qualification is part of a suite which includes an Award, Certificate and Diploma. Learners should take the Award if they need only a small amount of focused learning in business and administration before progressing to employment (with further training where possible) or to a Level 1 qualification, as illustrated in the target learner profiles provided above.


    Which sector does this qualification support?

    This qualification could lead to an entry-level role in business and administration such as administrative assistant, customer service agent, clerk.


    What are the progression options?

    Learners can progress to a Level 1 certificate or diploma in Business and Administration, including Gateway Qualifications’ Level 1 Certificate and Diploma in Skills for Business and Administration or Office Professionals. Other progression routes include Level 1 qualifications in Office Administration, Practical Office Skills, and Business Support Services


    Progression & Entry Requirements

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    Offer our Qualifications

    If you would like to teach our qualifications to your learners, submit an enquiry to discuss the best options.

    Learners and students

    Your questions answered

    Learner Info