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Key Facts

Level:
Level 1
Subject Sector:
15.3 Business Management
Credits:
25
Qualification No:
603/6488/9
GLH:
208 hours
Total qualification time:
250 hours
Price:
£111.50 per learner
Age Range:
16-18 & 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    We looked at our current Entry Level 3 and Level 1 offer in both the Business and Administration and the Retail sectors and saw that there was a lot of cross-over between the two. After discussing the idea with several centres, we decided that there was scope to merge the sectors into one suite of qualifications entitled ‘Business and Retail’. Centres can now create their programme of learning from an expanded list of revised units.

    We carried out a full review of all units that are currently in the ‘Skills for Business and Administration’ and the ‘Skills for Retail’ qualification suites. Several new units have been created and others have been updated ensure that our qualifications are fit for purpose and support progression. We have added indicative content to existing and new units and, in some cases, have amended credit values and guided learning hours (GLH) in response to feedback from centres. For these reasons, we believe that our new ‘Business and Retail’ qualification suite supports the changes within both the Business and the Retail sectors.

    Rules of Combination

    Learners must complete the two mandatory units from the Mandatory Group (M), totalling 6 credits. In addition, they must complete a minimum of 10 credits from Group O1 (Optional - Business and Retail) and 9 further credits from either Group O1 or Group O2 (Optional - Employability Skills, English and Maths). At least 15 credits must be at level 1 or above of which at least 4 must be from group O1. Learners cannot include more than one unit with the same or similar title.


    Units

    Mandatory

    A minimum of 6 credits must be completed from this group.

    Communication skills for work

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    A/617/4081
    Click here to view full unit details

    Working in Business and Retail

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/618/3440
    Click here to view full unit details
    Optional Units: Business and Retail

    A minimum of 10 credits must be completed from this Group. At least 4 credits must be at level 1 or above.

    Assembly and Presentation of Visual Merchandising Displays

    Learners may choose 1 unit from this group.

    Assist in the Assembly and Presentation of Visual Merchandising Displays

    Level:
    Level 1
    Guided Learning Hours:
    40
    Credits:
    4
    Unit No:
    K/618/3732
    Click here to view full unit details
    Computerised Accounting Software

    Learners may choose 1 unit from this group.

    Computerised Accounting Software

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    R/618/3627
    Click here to view full unit details
    Conduct at Work

    Learners may choose 1 unit from this group.

    Conduct at Work

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/617/4071
    Click here to view full unit details
    Customer Service in the Retail Sector

    Learners may choose 1 unit from this group.

    Understanding Customer Service in the Retail Sector

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/618/3730
    Click here to view full unit details
    Database Software

    Learners may choose 1 unit from this group.

    Database Software

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    H/618/3633
    Click here to view full unit details
    Diary Management

    Learners may choose 1 unit from this group.

    Diary Management

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    J/618/3642
    Click here to view full unit details
    Digital Marketing

    Learners may choose 1 unit from this group.

    Digital Marketing

    Level:
    Level 1
    Guided Learning Hours:
    27
    Credits:
    3
    Unit No:
    Y/618/3676
    Click here to view full unit details

    Digital Marketing

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    F/618/3705
    Click here to view full unit details
    Digital Skills for Work

    Learners may choose 1 unit from this group.

    Digital Skills for Work

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/617/4157
    Click here to view full unit details
    Exploring Entrepreneurship

    Learners may choose 1 unit from this group.

    Exploring Entrepreneurship

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    H/617/4091
    Click here to view full unit details
    Handling Mail

    Learners may choose 1 unit from this group.

    Handling Mail

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    J/618/3401
    Click here to view full unit details
    Handling Stock in Retail

    Learners may choose 1 unit from this group.

    Handling Stock in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/618/3473
    Click here to view full unit details

    The Control, Handling and Replenishment of Stock in a Retail Business

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    K/618/3729
    Click here to view full unit details
    Handling Telephone Calls

    Learners may choose 1 unit from this group.

    Handling Telephone Calls

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/618/3403
    Click here to view full unit details
    Health and Safety in the Workplace

    Learners may choose 1 unit from this group.

    Health and Safety in the Workplace

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    T/617/4094
    Click here to view full unit details

    Health and Safety in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/617/4095
    Click here to view full unit details
    Introduction to Self-Employment

    Learners may choose 1 unit from this group.

    Introduction to Self-Employment

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/617/4101
    Click here to view full unit details
    Presentation Software

    Learners may choose 1 unit from this group.

    Presentation Software

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    D/618/3663
    Click here to view full unit details
    Product Pricing and Labelling

    Learners may choose 1 unit from this group.

    Product Pricing and Labelling

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/618/3476
    Click here to view full unit details
    Spreadsheet Software

    Learners may choose 1 unit from this group.

    Spreadsheet Software

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    K/618/3665
    Click here to view full unit details
    Supporting Business Meetings

    Learners may choose 1 unit from this group.

    Supporting Business Meetings

    Level:
    Level 1
    Guided Learning Hours:
    27
    Credits:
    3
    Unit No:
    T/618/3412
    Click here to view full unit details
    The Retail Industry

    Learners may choose 1 unit from this group.

    The Retail Industry

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    H/618/3731
    Click here to view full unit details
    The Retail Selling Process

    Learners may choose 1 unit from this group.

    The Retail Selling Process

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    H/618/3485
    Click here to view full unit details
    Understanding how Individuals and Teams Contribute

    Learners may choose 1 unit from this group.

    Understanding how Individuals and Teams Contribute to the Effectiveness of a Retail Business

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    R/618/3482
    Click here to view full unit details
    Understanding Social Media for Business

    Learners may choose 1 unit from this group.

    Understanding social media for business

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    J/615/2911
    Click here to view full unit details
    Using Social Media for Business

    Learners may choose 1 unit from this group.

    Using social media for business

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    A/615/3344
    Click here to view full unit details
    Virtual Meetings

    Learners may choose 1 unit from this group.

    Virtual Meetings

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    T/618/3667
    Click here to view full unit details
    Word Processing Software

    Learners may choose 1 unit from this group.

    Word Processing Software

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    F/618/3669
    Click here to view full unit details
    Optional units: Employability, English and Maths

    A maximum of 9 credits may be completed from group O2a, O2b and O2c.

    Employability Skills

    A maximum of 9 credits may be completed from group O2a, O2b and O2c.

    Applying for a Job

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/617/4059
    Click here to view full unit details

    Career Planning

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    A/617/4064
    Click here to view full unit details

    Customer service skills

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    H/617/4074
    Click here to view full unit details

    Exploring and Presenting Enterprise Ideas

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/617/4088
    Click here to view full unit details

    Interview Skills

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/617/4098
    Click here to view full unit details

    Making the Most of Work Placement

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/617/4104
    Click here to view full unit details

    Negotiation Skills

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/617/4107
    Click here to view full unit details

    Numeracy Skills for Work

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/617/4148
    Click here to view full unit details

    Searching for a Job

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    T/617/4130
    Click here to view full unit details

    Self-Management Skills for Work

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    J/617/4133
    Click here to view full unit details

    Setting and Meeting Work-Related Targets

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/617/4137
    Click here to view full unit details

    Skills for Creative Thinkers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    H/504/6262
    Click here to view full unit details

    Skills for Effective Participants

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    Y/504/6260
    Click here to view full unit details

    Skills for Independent Enquirers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/504/6258
    Click here to view full unit details

    Skills for Reflective Learners

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/504/6915
    Click here to view full unit details

    Solving Work-Related Problems

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    K/617/4142
    Click here to view full unit details

    Time Management

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/617/4145
    Click here to view full unit details

    Working Safely

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    H/617/4124
    Click here to view full unit details

    Working in a Team

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/617/4151
    Click here to view full unit details

    Working with Colleagues

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/617/4154
    Click here to view full unit details
    English

    A maximum of 9 credits may be completed from group O2a, O2b and O2c.

    Engage in Discussion

    Learners may choose 1 unit from this group.

    Engage in Discussion

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/505/6129
    Click here to view full unit details

    Engage in Discussion

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    Y/505/6321
    Click here to view full unit details
    Listen and Respond

    Learners may choose 1 unit from this group.

    Listen and Respond

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    H/505/4135
    Click here to view full unit details

    Listen and Respond

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/505/6319
    Click here to view full unit details
    Read for Information

    Learners may choose 1 unit from this group.

    Read for Information

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/505/6127
    Click here to view full unit details

    Read for Information

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/505/4131
    Click here to view full unit details
    Read for Purpose and Meaning

    Learners may choose 1 unit from this group.

    Read for Purpose and Meaning

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/505/6126
    Click here to view full unit details

    Read for Purpose and Meaning

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/505/6318
    Click here to view full unit details
    Speak to Communicate

    Learners may choose 1 unit from this group.

    Speak to Communicate

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    K/505/6128
    Click here to view full unit details

    Speak to Communicate

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/505/6320
    Click here to view full unit details
    Write Accurately

    Learners may choose 1 unit from this group.

    Write Accurately

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/505/4159
    Click here to view full unit details

    Write with Accuracy

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/505/4160
    Click here to view full unit details
    Write to Communicate

    Learners may choose 1 unit from this group.

    Write to Communicate

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/505/6130
    Click here to view full unit details

    Write to Communicate

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/505/6322
    Click here to view full unit details
    Maths

    A maximum of 9 credits may be completed from group O2a, O2b and O2c.

    Making Calculations

    Learners may choose 1 unit from this group.

    Making Calculations

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    K/505/4864
    Click here to view full unit details

    Making Calculations

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/505/4868
    Click here to view full unit details
    Money, Time and Temperature

    Learners may choose 1 unit from this group.

    Money, Time and Temperature

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/505/4862
    Click here to view full unit details

    Money, Time and Temperature

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/505/4882
    Click here to view full unit details
    Numbers, Decimals, Fractions and Percentages

    Learners may choose 1 unit from this group.

    Numbers, Decimals, Fractions and Percentages

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    A/505/4867
    Click here to view full unit details

    Using Whole Numbers, Decimals, Fractions and Percentages

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    T/505/4866
    Click here to view full unit details
    Numerical Relationships, Algebra and Ratios

    Learners may choose 1 unit from this group.

    Numerical Relationships, Algebra and Ratios

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    J/505/4869
    Click here to view full unit details
    Using and Communicating Data

    Learners may choose 1 unit from this group.

    Using and Communicating Data

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/505/4863
    Click here to view full unit details

    Using and Communicating Data

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    J/505/4872
    Click here to view full unit details
    Using Probability

    Learners may choose 1 unit from this group.

    Using Probability

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/505/4870
    Click here to view full unit details
    Using Size and Shape

    Learners may choose 1 unit from this group.

    Using Size, Shape and Measures

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/505/4865
    Click here to view full unit details

    Using Size, Shape and Space

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/505/4890
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification provides a range of introductory skills, as well as core knowledge, relevant to business and retail, alongside generic employability skills which are needed both in the business and administration sector and across other sectors.


    What skills, knowledge, or understanding does this qualification develop?

    Mandatory units include:

    • Working in Business and Retail
    • Communication Skills for Work

    Optional units include knowledge and skills relevant to different job roles in the business and/or retail sector(s) (such as telephone calls, ICT and self-employment) alongside generic employability skills (such as time-management and solving work-related problems).


    How is this qualification different from other, similar qualifications?

    This qualification is part of a suite which includes an Award, Certificate and Diploma. Learners should take the Certificate if they need a broad introduction to the sector, as well as more generic workplace skills, before progressing to employment (with further training where possible), to a level 2 Apprenticeship or to a Level 2 qualification, as illustrated in the target learner profiles provided above.


    Which sector does this qualification support?

    This qualification could lead to an entry-level role in business and administration such as administrative assistant, customer service agent, clerk.


    What are the progression options?

    Learners can progress to a Level 2 certificate or diploma in Business, including Gateway Qualifications’ Level 2 Certificate and Diploma in Business. Other progression routes include Level 2 qualifications in Office Administration, Customer Service, Medical Administration and Contact Centre Operations.


    Progression & entry requirements

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age, however it is anticipated that it will be of specific relevance to: • Young people interested in a career in the business and/or retail sector(s) who intend, but are not yet ready, to access level 2 qualifications or a level 2 apprenticeship. • Young people and adults, including those who have had a significant break from or disjointed experience of education, who wish to work in the business and administration sector but need a grounding in the subject and an opportunity to develop more general workplace skills, usually over a one year period, before applying for work.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website

    From 1st July 2021, the Hub will be replaced by a new Find a learning aim (FALA) service. This service is currently in BETA so if you experience any issues with finding funding details, please double check on the Hub above, or contact your account manager.

    View this qualification on the ESFA’s Find a learning aim website

    How to find a learning aim

    If you’re not sure how to use the new find a learning aim website, we’ve created a handy walkthrough to help you:

    How to Use: Find a learning Aim


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.