Key Facts

Level:
Level 1
Subject Sector:
15.3 Business Management
Credits:
6
Qualification No:
603/6482/8
GLH:
54 hours
Total qualification time:
60 hours
Price:
£29.50 per learner
Age Range:
Pre 16, 16-18, 19+

Whilst some of our qualifications are regulated for pre 16 learners our minimum age is 14.

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    We looked at our current Entry Level 3 and Level 1 offer in both the Business and Administration and the Retail sectors and saw that there was a lot of cross-over between the two. After discussing the idea with several centres, we decided that there was scope to merge the sectors into one suite of qualifications entitled ‘Business and Retail’. Centres can now create their programme of learning from an expanded list of revised units.

    We carried out a full review of all units that are currently in the ‘Skills for Business and Administration’ and the ‘Skills for Retail’ qualification suites. Several new units have been created and others have been updated to ensure that our qualifications are fit for purpose and support progression. We have added indicative content to existing and new units and, in some cases, have amended credit values and guided learning hours (GLH) in response to feedback from centres. For these reasons, we believe that our new ‘Business and Retail’ qualification suite supports the changes within both the Business and the Retail sectors.

    This qualification is part of our off-the-shelf SWAPs packages and Traineeships packages, which are accompanied by a free set of resources to support your teaching and delivery.

    Rules of Combination

    Learners must complete at least one unit from Group M – Mandatory worth a minimum of 3 credits and at least 3 further credits from Group M or Group O1 – Optional Units: Business and Retail.


    Units

    Mandatory

    Learners must complete at least one unit from Group M worth a minimum of 3 credits.

    Communication skills for work

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    A/617/4081
    Click here to view full unit details

    Working in Business and Retail

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/618/3440
    Click here to view full unit details
    Optional Units: Business and Retail

    Learners may complete 3 or more credits from Group 01 – Optional Units: Business and Retail.

    Assist in the Assembly and Presentation of Visual Merchandising Displays

    Level:
    Level 1
    Guided Learning Hours:
    40
    Credits:
    4
    Unit No:
    K/618/3732
    Click here to view full unit details

    Computerised Accounting Software

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    R/618/3627
    Click here to view full unit details

    Creating Business Documents

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/504/7828
    Click here to view full unit details

    Database Software

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    H/618/3633
    Click here to view full unit details

    Diary Management

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    J/618/3642
    Click here to view full unit details

    Digital Marketing

    Level:
    Level 1
    Guided Learning Hours:
    27
    Credits:
    3
    Unit No:
    Y/618/3676
    Click here to view full unit details

    Exploring Entrepreneurship

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    H/617/4091
    Click here to view full unit details

    Handling Mail

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    J/618/3401
    Click here to view full unit details

    Handling Telephone Calls

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/618/3403
    Click here to view full unit details

    Health and Safety in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/617/4095
    Click here to view full unit details

    Presentation Software

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    D/618/3663
    Click here to view full unit details

    Product Pricing and Labelling

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/618/3476
    Click here to view full unit details

    Spreadsheet Software

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    K/618/3665
    Click here to view full unit details

    Supporting Business Meetings

    Level:
    Level 1
    Guided Learning Hours:
    27
    Credits:
    3
    Unit No:
    T/618/3412
    Click here to view full unit details

    The Control, Handling and Replenishment of Stock in a Retail Business

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    K/618/3729
    Click here to view full unit details

    The Retail Industry

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    H/618/3731
    Click here to view full unit details

    The Retail Selling Process

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    H/618/3485
    Click here to view full unit details

    Understanding Customer Service in the Retail Sector

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/618/3730
    Click here to view full unit details

    Understanding how Individuals and Teams Contribute to the Effectiveness of a Retail Business

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    R/618/3482
    Click here to view full unit details

    Understanding social media for business

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    J/615/2911
    Click here to view full unit details

    Using social media for business

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    A/615/3344
    Click here to view full unit details

    Virtual Meetings

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    T/618/3667
    Click here to view full unit details

    Word Processing Software

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    F/618/3669
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification provides an introductory set of knowledge and skills, relevant to business and retail. It is of specific relevance to:

    • unemployed adults needing to demonstrate their interest in and commitment to a particular vocational area to potential employers, particularly where further work-based training will be on offer

    • young people on traineeships who are working at level 1 and are seeking a short, focused qualification in the sector in which they wish to work/gain an apprenticeship, as part of the work preparation training element of a traineeship

    • learners of any age who have been disengaged with learning and need a short introduction at level 1 before progressing straight to a larger certificate or diploma at level 2.


    What skills, knowledge, or understanding does this qualification develop?

    The choice of mandatory units includes:

    • Communication Skills for Work
    • Working in Business and Retail


    How is this qualification different from other, similar qualifications?

    This qualification is part of a suite which includes an Award, Certificate and Diploma. Learners should take the Award if they need only a small amount of focused learning in business and retail before progressing to employment (with further training where possible) or to a Level 2 qualification, as illustrated in the target learner profiles provided above.


    Which sector does this qualification support?

    This qualification could lead to an entry-level role in business and retail such as administrative assistant, customer service agent, clerk.


    What are the progression options?

    Learners can progress to a Level 2 certificate or diploma in Business and Administration, including Gateway Qualifications’ Level 2 Certificate and Diploma in Business. Other progression routes include Level 2 qualifications in Office Administration, Customer Service, Medical Administration and Contact Centre Operations.


    Progression & entry requirements

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age. The learners can progress to a Level 2 certificate or diploma in Business, including Gateway Qualifications’ Level 2 Certificate and Diploma in Business. Other progression routes include Level 2 qualifications in Office Administration, Customer Service, Medical Administration and Contact Centre Operations.

    Funding information

    There are now two main sources for funding information, a straightforward ESFA Qualification Search and the more detailed Find a Learning Aim website.

    The new Find a learning aim (FALA) service provides a search tool that you can use to check the funding status of any qualification, framework, unit, standard or T Level:

    View this qualification on the ESFA’s Find a learning aim website

    The Education and Skills Funding Agency search provides funding information on qualifications. It does not provide funding information for units, non-regulated activity and work placements, for this information please use Find a learning aim (FALA).

    View this qualification on the ESFA Qualification Funding Search

    How to find a learning aim

    If you’re not sure how to use the new find a learning aim website, we’ve created a handy walkthrough to help you:

    How to Use: Find a learning Aim


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    A free resource pack is available for this qualification.

    We have pre-selected some of the most popular units used in short courses for adults and created a resource pack to support online, blended and face-to-face teaching and learning.

    Units in this qualification with resources:

    • Communication Skills for Work
    • Digital marketing

    Each pack contains:

    • Teacher Delivery Guide – This guide summarises the delivery of the units and helps provide a structured, blended approach to the delivery of the units for face-to-face, remote delivery, or a mixture of both. The teaching and learning activities included can be adapted to meet the diverse needs and profile of learners.
    • Learner Pack – This pack includes guidance for learning activities which will help learners to think about what they have been discussing with the teacher and the rest of the group. There are also assessment tasks which can be used as evidence for the qualification. Finally, there are checklists where learners can assess their own skills development and progress and record sheets for activities observed by the teacher.
    • Teacher Resource PowerPoint – a ready-to-deliver PowerPoint presentation for each unit, featuring videos and activities for learners, along with comprehensive notes for teaching staff.

    These resources are available free of charge to Centres approved with Gateway Qualifications. They can be downloaded from our Prism system and can be found on the “Documents” tab of the relevant qualification.

    Watch our short video for step-by-step guidance on how to access them.