Key Facts

Level:
Entry Level 3
Subject Sector:
15.3 Business Management
Credits:
18
Qualification No:
603/6480/4
GLH:
161 hours
Total qualification time:
180 hours
Age Range:
Pre 16, 16-18, 19+

Whilst some of our qualifications are regulated for pre 16 learners our minimum age is 14.

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    We looked at our current Entry Level 3 and Level 1 offer in both the Business and Administration and the Retail sectors and saw that there was a lot of cross-over between the two. After discussing the idea with several centres, we decided that there was scope to merge the sectors into one suite of qualifications entitled ‘Business and Retail’. Centres can now create their programme of learning from an expanded list of revised units.

    We carried out a full review of all units that are currently in the ‘Skills for Business and Administration’ and the ‘Skills for Retail’ qualification suites. Several new units have been created and others have been updated ensure that our qualifications are fit for purpose and support progression. We have added indicative content to existing and new units and, in some cases, have amended credit values and guided learning hours (GLH) in response to feedback from centres. For these reasons, we believe that our new ‘Business and Retail’ qualification suite supports the changes within both the Business and the Retail sectors.

    Rules of Combination

    Learners must complete the two mandatory units from the Mandatory Group (M) totalling 6 credits. In addition, they must complete a minimum of 6 credits from Group O1 (Optional - Business and Retail) and 6 further credits from either Group O1 or Group O2 (Optional - Employability Skills, English and Maths). Learners cannot include more than one unit with the same or similar title.


    Units

    Mandatory

    A minimum of 6 credits must be completed from this group

    Communication Skills for Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    T/617/4080
    Click here to view full unit details

    Working in Business and Retail

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/618/3439
    Click here to view full unit details
    Optional Units: Business and Retail

    A minimum of 6 credits must be completed from this group.

    Assist in the Assembly and Presentation of Visual Merchandising Displays

    Learners may choose 1 unit from this group.

    Assist in the Assembly and Presentation of Visual Merchandising Displays

    Level:
    Level 1
    Guided Learning Hours:
    40
    Credits:
    4
    Unit No:
    K/618/3732
    Click here to view full unit details
    Being Security Conscious in a Retail Environment

    Learners may choose 1 unit from this group.

    Being Security Conscious in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/618/3465
    Click here to view full unit details
    Conduct at Work

    Learners may choose 1 unit from this group.

    Conduct at Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    L/617/4070
    Click here to view full unit details
    Customer service skills

    Learners may choose 1 unit from this group.

    Customer service skills

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/617/4073
    Click here to view full unit details
    Dealing with Queries and Requests

    Learners may choose 1 unit from this group.

    Dealing with Queries and Requests

    Level:
    Entry 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/618/3398
    Click here to view full unit details
    Digital Marketing

    Learners may choose 1 unit from this group.

    Digital Marketing

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/618/3675
    Click here to view full unit details

    Digital Marketing

    Level:
    Level 1
    Guided Learning Hours:
    27
    Credits:
    3
    Unit No:
    Y/618/3676
    Click here to view full unit details
    Digital Skills for Work

    Learners may choose 1 unit from this group.

    Digital Skills for Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    T/617/4158
    Click here to view full unit details
    Displaying Merchandise

    Learners may choose 1 unit from this group.

    Displaying Merchandise

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/504/7604
    Click here to view full unit details
    Exploring and Presenting Enterprise Ideas

    Learners may choose 1 unit from this group.

    Exploring and Presenting Enterprise Ideas

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/617/4087
    Click here to view full unit details
    Handling Mail

    Learners may choose 1 unit from this group.

    Handling Mail

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    J/618/3401
    Click here to view full unit details
    Handling Payment in a Retail Situation

    Learners may choose 1 unit from this group.

    Handling Payment in a Retail Situation

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/618/3467
    Click here to view full unit details
    Handling Stock in a Retail Environment

    Learners may choose 1 unit from this group.

    Handling Stock in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/618/3473
    Click here to view full unit details
    Handling Telephone Calls

    Learners may choose 1 unit from this group.

    Handling Telephone Calls

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/618/3403
    Click here to view full unit details
    Health and Safety in the Workplace

    Learners may choose 1 unit from this group.

    Health and Safety in the Workplace

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    T/617/4094
    Click here to view full unit details
    Introduction to Self-Employment

    Learners may choose 1 unit from this group.

    Introduction to Self-Employment

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    J/617/4102
    Click here to view full unit details
    Product Pricing and Labelling

    Learners may choose 1 unit from this group.

    Product Pricing and Labelling

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/618/3476
    Click here to view full unit details
    Supporting Business Meetings

    Learners may choose 1 unit from this group.

    Supporting Business Meetings

    Level:
    Level 1
    Guided Learning Hours:
    27
    Credits:
    3
    Unit No:
    T/618/3412
    Click here to view full unit details
    The Retail Selling Process

    Learners may choose 1 unit from this group.

    The Retail Selling Process

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    H/618/3485
    Click here to view full unit details
    Understanding how Individuals and Teams Contribute to the Effectiveness of a Retail Business

    Learners may choose 1 unit from this group.

    Understanding how Individuals and Teams Contribute to the Effectiveness of a Retail Business

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    R/618/3482
    Click here to view full unit details
    Working Safely in a Retail Environment

    Learners may choose 1 unit from this group.

    Working Safely in a Retail Environment

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/504/7618
    Click here to view full unit details
    Working with Customers

    Learners may choose 1 unit from this group.

    Working with Customers

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/618/3450
    Click here to view full unit details
    Wrapping and Packing Goods

    Learners may choose 1 unit from this group.

    Wrapping and Packing Goods

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/618/3489
    Click here to view full unit details
    Optional units: Employability, English and Maths

    A maximum of 6 credits may be completed from group O2a, O2b and O2c.

    Employability Skills

    A maximum of 6 credits may be completed from group O2a, O2b and O2c.

    Applying for a Job

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/617/4047
    Click here to view full unit details

    Career Planning

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    K/617/4061
    Click here to view full unit details

    Community environment project

    Level:
    Entry 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    K/650/2071
    Click here to view full unit details

    Environmental awareness

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/650/2247
    Click here to view full unit details

    Exploring Entrepreneurship

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/617/4090
    Click here to view full unit details

    Improving sustainability in the workplace

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    J/650/2214
    Click here to view full unit details

    Interview Skills

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/617/4099
    Click here to view full unit details

    Making the Most of Work Placement

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/617/4103
    Click here to view full unit details

    Negotiation Skills

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    K/617/4108
    Click here to view full unit details

    Numeracy Skills for Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/617/4149
    Click here to view full unit details

    Searching for a Job

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/617/4131
    Click here to view full unit details

    Self-Management Skills for Work

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    L/617/4134
    Click here to view full unit details

    Setting and Meeting Work-Related Targets

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    H/617/4138
    Click here to view full unit details

    Skills for Creative Thinkers

    Level:
    Entry Level 3
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    J/504/6299
    Click here to view full unit details

    Skills for Effective Participants

    Level:
    Entry Level 3
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/504/6249
    Click here to view full unit details

    Skills for Independent Enquirers

    Level:
    Entry Level 3
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    T/504/6248
    Click here to view full unit details

    Skills for Reflective Learners

    Level:
    Entry Level 3
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    F/504/6902
    Click here to view full unit details

    Solving Work-Related Problems

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/617/4143
    Click here to view full unit details

    Sustainability

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/650/2211
    Click here to view full unit details

    Taking personal responsibility for the environment

    Level:
    Entry 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    T/650/2075
    Click here to view full unit details

    Time Management

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    F/617/4146
    Click here to view full unit details

    Working Safely

    Level:
    Entry Level 3
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    T/617/4127
    Click here to view full unit details

    Working in a Team

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/617/4152
    Click here to view full unit details

    Working with Colleagues

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    H/617/4155
    Click here to view full unit details
    English

    A maximum of 6 credits may be completed from group O2a, O2b and O2c.

    Engage in Discussion

    Learners may choose 1 unit from this group.

    Engage in Discussion

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/505/6129
    Click here to view full unit details

    Engage in Discussion

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    Y/505/6321
    Click here to view full unit details
    Listen and Respond

    Learners may choose 1 unit from this group.

    Listen and Respond

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    H/505/4135
    Click here to view full unit details

    Listen and Respond

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    D/505/6319
    Click here to view full unit details
    Read for Information

    Learners may choose 1 unit from this group.

    Read for Information

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/505/6127
    Click here to view full unit details

    Read for Information

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/505/4131
    Click here to view full unit details
    Read for Purpose and Meaning

    Learners may choose 1 unit from this group.

    Read for Purpose and Meaning

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/505/6126
    Click here to view full unit details

    Read for Purpose and Meaning

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/505/6318
    Click here to view full unit details
    Speak to Communicate

    Learners may choose 1 unit from this group.

    Speak to Communicate

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    K/505/6128
    Click here to view full unit details

    Speak to Communicate

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    R/505/6320
    Click here to view full unit details
    Write Accurately

    Learners may choose 1 unit from this group.

    Write Accurately

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/505/4159
    Click here to view full unit details

    Write with Accuracy

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/505/4160
    Click here to view full unit details
    Write to Communicate

    Learners may choose 1 unit from this group.

    Write to Communicate

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/505/6130
    Click here to view full unit details

    Write to Communicate

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/505/6322
    Click here to view full unit details
    Maths

    A maximum of 6 credits may be completed from group O2a, O2b and O2c.

    Making Calculations

    Learners may choose 1 unit from this group.

    Making Calculations

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    K/505/4864
    Click here to view full unit details

    Making Calculations

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    F/505/4868
    Click here to view full unit details
    Money, Time and Temperature

    Learners may choose 1 unit from this group.

    Money, Time and Temperature

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/505/4862
    Click here to view full unit details

    Money, Time and Temperature

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/505/4882
    Click here to view full unit details
    Numbers, Decimals, Fractions and Percentages

    Learners may choose 1 unit from this group.

    Numbers, Decimals, Fractions and Percentages

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    A/505/4867
    Click here to view full unit details

    Using Whole Numbers, Decimals, Fractions and Percentages

    Level:
    Entry Level 3
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    T/505/4866
    Click here to view full unit details
    Numerical Relationships, Algebra and Ratios

    Learners may choose 1 unit from this group.

    Numerical Relationships, Algebra and Ratios

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    J/505/4869
    Click here to view full unit details
    Using and Communicating Data

    Learners may choose 1 unit from this group.

    Using and Communicating Data

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/505/4863
    Click here to view full unit details

    Using and Communicating Data

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    J/505/4872
    Click here to view full unit details
    Using Probability

    Learners may choose 1 unit from this group.

    Using Probability

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/505/4870
    Click here to view full unit details
    Using Size and Shape

    Learners may choose 1 unit from this group.

    Using Size, Shape and Measures

    Level:
    Entry Level 3
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/505/4865
    Click here to view full unit details

    Using Size, Shape and Space

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    L/505/4890
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification provides a range of basic, introductory skills, as well as core knowledge, relevant to business and retail, alongside generic employability skills which are needed both in the business and retail sectors and across other sectors.


    What skills, knowledge, or understanding does this qualification develop?

    This qualification provides a range of basic, introductory skills, as well as core knowledge, relevant to business and retail, alongside generic employability skills which are needed both in the business and/or retail sector(s) and across other sectors. Mandatory units include:

    • Communication Skills for Work
    • Working in Business and Retail


    How is this qualification different from other, similar qualifications?

    This qualification is part of a suite which includes an Award and Certificate. Learners should take the Certificate if they need a broad introduction to the sector, as well as more generic workplace skills, before progressing to employment (with further training where possible) or to a Level 1 qualification, as illustrated in the target learner profiles provided above.


    What are the progression options?

    Learners can progress to a Level 1 certificate or diploma in Business and Retail, including Gateway Qualifications’ Level 1 Certificate and Diploma in Business and Retail. Other progression routes include Level 1 qualifications in Office Administration, Practical Office Skills, and Business and/or Retail Support Services.


    Progression & entry requirements

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age, however it is anticipated that it will be of specific relevance to: • Young people interested in a career in the business and/or retail sector(s) who intend, but are not yet ready, to access level 1 qualifications. • Young people and adults, including those with learning difficulties and/or disabilities, who wish to work in the business and/or retail sector(s) but need a grounding in the subject and an opportunity to develop more general workplace skills, usually over a one year period, before applying for work.

    Funding information

    There are now two main sources for funding information, a straightforward ESFA Qualification Search and the more detailed Find a Learning Aim website.

    The new Find a learning aim (FALA) service provides a search tool that you can use to check the funding status of any qualification, framework, unit, standard or T Level:

    View this qualification on the ESFA’s Find a learning aim website

    The Education and Skills Funding Agency search provides funding information on qualifications. It does not provide funding information for units, non-regulated activity and work placements, for this information please use Find a learning aim (FALA).

    View this qualification on the ESFA Qualification Funding Search

    How to find a learning aim

    If you’re not sure how to use the new find a learning aim website, we’ve created a handy walkthrough to help you:

    How to Use: Find a learning Aim


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.