10 Aug 2020
This qualification is being withdrawn
The operational end date (last date for new starts) of this qualification is 31/07/2021 and the certification end date is 31/07/2022.
Key Facts
Qualification purpose
Prepare for further learning or training and/or develop knowledge and/or skills in a subject area
Qualification Grading Type
Pass
Assessment Methods
Why choose this qualification?
These qualifications are intended to provide learners with a broad introduction to the business and administration sector, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. They are designed to support progression to further learning and ultimately to work in business and administration or other related sectors.
The Skills for Business and Administration qualifications form part of our Suite of Skills qualifications that cover a number of sectors and are available at Entry 3, Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.
The qualifications have been developed with the support of a number of further education colleges, training providers and adult and community learning providers. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant, particularly in the case of the smaller qualifications, for adults including the unemployed. These qualifications are also suitable for pre 16 learners.
Changes to our “Skills for…” qualifications
The recent review of our Vocational qualifications has resulted in the decision to withdraw the Entry Level Diploma in the Skills for Business and Administration (Entry 3) qualification. The Operational End Date of the qualification will be the 31/07/2021 and the Certification End Date will be the 31/07/2022. The E3 Diploma qualification specification covers just this qualification until it’s withdrawal.
Please refer to the new qualification specifications for further details of our updated E3 to L1 Skills for Business and Administration and L2 Skills for Business and Administration qualifications.
Rules of Combination
Learners must complete the two mandatory units from Group M, totalling 6 credits. In addition, they must complete a minimum of 14 credits from Group O1 (Optional units: Business and Administration) and 17 further credits from either Group O1 or Group O2 (Optional units: Employability Skills) Learners cannot include more than one unit with the same or similar title. For full details see list of barred units which can be found in the qualification specification
Units
A minimum of 6 credits must be completed from this group.
Effective Communication in the Workplace
Working in Business and Administration
A minimum of 14 credits must be completed from this group.
Creating Business Documents
Customer Service Skills
Dealing with Queries and Requests
Exploring Entrepreneurship
Exploring Entrepreneurship
Exploring and Presenting Enterprise Ideas
Exploring and Presenting Enterprise Ideas
Handling Mail
Handling Telephone Calls from Customers
Introduction to Self-Employment
Introduction to Self-Employment
Making and Receiving Calls
Professional Behaviour in an Office Environment
Solve Business Problems
Supporting Business Meetings
Using ICT in the Workplace
Using ICT in the Workplace
Welcoming Visitors
Work in a customer-friendly way
Working as an Administrator
Working in an Office
A maximum of 17 credits may be completed from this group.
Applying for a Job
Applying for a Job
Assessing own Personal, Learning and Thinking Skills
Assessing own Personal, Learning and Thinking Skills
Building Working Relationships with Colleagues
Career Progression
Career Progression
Conduct at Work
Effectiveness at Work
Effectiveness at Work
Interview Skills
Interview Skills
Learning from Work Placement
Learning from Work Placement
Positive Attitudes and Behaviours at Work
Preparing for Work Placement
Preparing for Work Placement
Preparing for an Interview
Preparing for an Interview
Safe Learning in the Workplace
Safe Learning in the Workplace
Searching for a Job
Searching for a Job
Setting and Meeting Targets at Work
Skills for Creative Thinkers
Skills for Creative Thinkers
Skills for Effective Participants
Skills for Effective Participants
Skills for Independent Enquirers
Skills for Independent Enquirers
Skills for Reflective Learners
Skills for Reflective Learners
Skills for Self Managers
Skills for Self Managers
Skills for Team Workers
Skills for Team Workers
Solving Work-related Problems
Solving Work-related Problems
Time Management
Using Numeracy Skills in the Workplace
Using Numeracy Skills in the Workplace
Work in a customer-friendly way
Working in a Team
Working in a Team
Working with Colleagues
What is the purpose of this qualification?
This qualification provides a wide range of basic, introductory skills, as well as core knowledge, relevant to business and administration, alongside generic employability skills which are needed both in the business and administration sector and across other sectors.
This qualification is part of a suite which includes an Award, Certificate and Diploma. Learners should take the Diploma if before progressing to employment (with further training where possible) or to a Level 1 qualification, they need an extended introduction to the sector including the opportunity to build up a range of skills and knowledge, explore a number of potential job roles in the sector, and gain a set of more generic workplace skills. The Diploma will be suitable for learners who would benefit from an extended period of time working at Entry level, up to 2 years, before they are ready for Level 1.
What skills, knowledge, or understanding does this qualification develop?
Mandatory units include:
• Effective Communication in the Workplace
• Working in Business and Administration
Optional units include knowledge and skills relevant to different job roles in the sector (such as telephone calls, ICT and self-employment) alongside generic employability skills (such as self-management skills and working in at team).
How is this qualification different from other, similar qualifications?
This qualification could lead to an entry-level role in business and administration such as administrative assistant, customer service agent, clerk.
Which sector does this qualification support?
Learners can progress to a Level 1 certificate or diploma in Business and Administration, including Gateway Qualifications’ Level 1 Certificate and Diploma in Skills for Business and Administration or Office Professionals. Other progression routes include Level 1 qualifications in Office Administration, Practical Office Skills, and Business Support Services
Progression & Entry Requirements
Learners do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age, however it is anticipated that it will be of specific relevance to: • Young people interested in a career in the business and administration sector who intend to access level 1 qualifications but will need a fairly extensive learning programme before they are ready to do so • Young people and adults with little or no prior attainment, including those with learning difficulties and/or disabilities, who wish to work in the business and administration sector but need a fairly extensive grounding in the subject and an opportunity to develop more general workplace skills, over an extended period of time, before applying for workFunding information
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Related Qualifications
- Gateway Qualifications Level 1 Certificate in Skills for Business and Administration
- Gateway Qualifications Level 2 Diploma In Preparing for Further Study in Business
- Gateway Qualifications Level 2 Diploma In Skills for Business and Administration
- Gateway Qualifications Level 3 Diploma in Business Administration