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Key Facts

Level:
Level 1
Subject Sector:
15.2 Administration
Credits:
25
Qualification No:
600/8824/2
GLH:
191 hours
Total qualification time:
250 hours
Price:
£102.00 per learner
Age Range:
Pre 16, 16-18, 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    These qualifications are intended to provide learners with a broad introduction to the business and administration sector, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. They are designed to support progression to further learning and ultimately to work in business and administration or other related sectors.

    The Skills for Business and Administration qualifications form part of our Suite of Skills qualifications that cover a number of sectors and are available at Entry 3, Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.

    The qualifications have been developed with the support of a number of further education colleges, training providers and adult and community learning providers. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant, particularly in the case of the smaller qualifications, for adults including the unemployed. These qualifications are also suitable for pre 16 learners.

    Rules of Combination

    Learners must complete the two mandatory units from Group M, totalling 6 credits. In addition, they must complete a minimum of 10 credits from Group O1 (Optional units: Business and Administration) and 9 further credits from either Group O1 or Group O2 (Optional units: Employability Skills) At least 15 credits must be at level 1 or above of which at least 4 must be from group O1.

    Learners cannot include more than one unit with the same or similar title. For full details see list of barred units which can be found in the qualification specification


    Units

    Mandatory

    A minimum of 6 credits must be completed from this group.

    Effective Communication in the Workplace

    Guided Learning Hours:
    30
    Unit Credit Value:
    3
    Unit No:
    D/504/6311
    Click here to view full unit details

    Working in Business and Administration

    Guided Learning Hours:
    25
    Unit Credit Value:
    3
    Unit No:
    K/504/7980
    Click here to view full unit details
    Optional Units: Business and Administration

    A minimum of 10 credits must be completed from this Group. At least 4 credits must be at level 1 or above.

    Using ICT in the Workplace

    Guided Learning Hours:
    25
    Unit Credit Value:
    3
    Unit No:
    A/504/6316
    Click here to view full unit details

    Using Office Equipment in a Business Environment

    Guided Learning Hours:
    30
    Unit Credit Value:
    3
    Unit No:
    M/504/8113
    Click here to view full unit details

    Business Organisation Structures

    Guided Learning Hours:
    24
    Unit Credit Value:
    3
    Unit No:
    A/504/7823
    Click here to view full unit details

    Exploring and Presenting Enterprise Ideas

    Guided Learning Hours:
    25
    Unit Credit Value:
    3
    Unit No:
    J/504/6321
    Click here to view full unit details

    Creating Business Documents

    Guided Learning Hours:
    30
    Unit Credit Value:
    3
    Unit No:
    Y/504/7828
    Click here to view full unit details

    Introduction to Self-Employment

    Guided Learning Hours:
    22
    Unit Credit Value:
    3
    Unit No:
    F/504/7662
    Click here to view full unit details

    Handling Telephone Calls from Customers

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    J/504/7842
    Click here to view full unit details

    Exploring Entrepreneurship

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    L/504/6336
    Click here to view full unit details

    Professional Behaviour in an Office Environment

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    R/504/7844
    Click here to view full unit details

    Introduction to Self-Employment

    Guided Learning Hours:
    22
    Unit Credit Value:
    3
    Unit No:
    H/504/6326
    Click here to view full unit details

    Exploring Entrepreneurship

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    F/504/6320
    Click here to view full unit details

    Supporting Business Meetings

    Guided Learning Hours:
    25
    Unit Credit Value:
    3
    Unit No:
    H/504/7847
    Click here to view full unit details

    Personal Budgeting and Managing Money

    Guided Learning Hours:
    24
    Unit Credit Value:
    3
    Unit No:
    L/504/7843
    Click here to view full unit details

    Exploring and Presenting Enterprise Ideas

    Guided Learning Hours:
    25
    Unit Credit Value:
    3
    Unit No:
    R/504/6337
    Click here to view full unit details

    Dealing with Queries and Requests

    Guided Learning Hours:
    20
    Unit Credit Value:
    3
    Unit No:
    J/504/7839
    Click here to view full unit details

    Introduction to Self-Employment

    Guided Learning Hours:
    25
    Unit Credit Value:
    3
    Unit No:
    Y/504/6324
    Click here to view full unit details

    Making and Receiving Calls

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    T/504/8128
    Click here to view full unit details

    Exploring and Presenting Enterprise Ideas

    Guided Learning Hours:
    25
    Unit Credit Value:
    3
    Unit No:
    L/504/6322
    Click here to view full unit details

    Welcoming Visitors

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    K/504/8112
    Click here to view full unit details

    Understanding Business Organisations

    Guided Learning Hours:
    24
    Unit Credit Value:
    3
    Unit No:
    K/504/7977
    Click here to view full unit details

    Solve Business Problems

    Guided Learning Hours:
    16
    Unit Credit Value:
    2
    Unit No:
    D/504/7846
    Click here to view full unit details

    Using ICT in the Workplace

    Guided Learning Hours:
    25
    Unit Credit Value:
    3
    Unit No:
    J/504/6318
    Click here to view full unit details

    Understanding Business Meeting Techniques

    Guided Learning Hours:
    27
    Unit Credit Value:
    3
    Unit No:
    K/504/7851
    Click here to view full unit details

    Exploring Entrepreneurship

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    L/504/6319
    Click here to view full unit details

    Handling Mail

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    A/504/7840
    Click here to view full unit details

    Using ICT in the Workplace

    Guided Learning Hours:
    25
    Unit Credit Value:
    3
    Unit No:
    F/504/6317
    Click here to view full unit details

    Working as an Administrator

    Guided Learning Hours:
    20
    Unit Credit Value:
    3
    Unit No:
    K/504/8109
    Click here to view full unit details

    Supporting Sustainability in an Office Environment

    Guided Learning Hours:
    16
    Unit Credit Value:
    2
    Unit No:
    M/504/7849
    Click here to view full unit details

    Working in an Office

    Guided Learning Hours:
    16
    Unit Credit Value:
    2
    Unit No:
    M/504/7978
    Click here to view full unit details

    Work in a customer-friendly way

    Guided Learning Hours:
    18
    Unit Credit Value:
    2
    Unit No:
    H/504/6701
    Click here to view full unit details
    Optional Units: Employability

    A maximum of 9 credits may be completed from this group.

    Applying for a Job

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    K/503/2864
    Click here to view full unit details

    Applying for a Job

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    H/503/2832
    Click here to view full unit details

    Applying for a Job

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    J/503/2807
    Click here to view full unit details

    Assessing own Personal, Learning and Thinking Skills

    Guided Learning Hours:
    8
    Unit Credit Value:
    1
    Unit No:
    J/504/6268
    Click here to view full unit details

    Assessing own Personal, Learning and Thinking Skills

    Guided Learning Hours:
    8
    Unit Credit Value:
    1
    Unit No:
    L/504/6269
    Click here to view full unit details

    Assessing own Personal, Learning and Thinking Skills

    Guided Learning Hours:
    8
    Unit Credit Value:
    1
    Unit No:
    F/504/6267
    Click here to view full unit details

    Building Working Relationships with Colleagues

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    D/503/2845
    Click here to view full unit details

    Building Working Relationships with Colleagues

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    H/503/2877
    Click here to view full unit details

    Building Working Relationships with Customers

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    K/503/2878
    Click here to view full unit details

    Career Progression

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    R/503/2812
    Click here to view full unit details

    Career Progression

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    F/503/2837
    Click here to view full unit details

    Career Progression

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    J/503/2869
    Click here to view full unit details

    Conduct at Work

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    Y/503/2813
    Click here to view full unit details

    Effectiveness at Work

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    Y/506/6461
    Click here to view full unit details

    Effectiveness at Work

    Guided Learning Hours:
    16
    Unit Credit Value:
    2
    Unit No:
    R/506/3493
    Click here to view full unit details

    Effectiveness at Work

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    R/503/2874
    Click here to view full unit details

    Health and Safety in the Workplace

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    H/601/9699
    Click here to view full unit details

    Interview Skills

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    M/503/2834
    Click here to view full unit details

    Interview Skills

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    T/503/2866
    Click here to view full unit details

    Interview Skills

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    R/503/2809
    Click here to view full unit details

    Learning from Work Placement

    Guided Learning Hours:
    10
    Unit Credit Value:
    2
    Unit No:
    J/503/2855
    Click here to view full unit details

    Learning from Work Placement

    Guided Learning Hours:
    10
    Unit Credit Value:
    2
    Unit No:
    A/503/2822
    Click here to view full unit details

    Learning from Work Placement

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    L/503/2887
    Click here to view full unit details

    Practising Leadership Skills with Others

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    F/503/2871
    Click here to view full unit details

    Preparing for an Interview

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    M/503/2865
    Click here to view full unit details

    Preparing for an Interview

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    K/503/2833
    Click here to view full unit details

    Preparing for Work Placement

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    F/503/2854
    Click here to view full unit details

    Preparing for Work Placement

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    T/503/2821
    Click here to view full unit details

    Safe Learning in the Workplace

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    F/503/2823
    Click here to view full unit details

    Preparing for an Interview

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    L/503/2808
    Click here to view full unit details

    Preparing for Work Placement

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    F/503/2885
    Click here to view full unit details

    Positive Attitudes and Behaviours at Work

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    L/503/2842
    Click here to view full unit details

    Safe Learning in the Workplace

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    L/503/2856
    Click here to view full unit details

    Searching for a Job

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    F/503/2806
    Click here to view full unit details

    Searching for a Job

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    H/503/2863
    Click here to view full unit details

    Searching for a Job

    Guided Learning Hours:
    10
    Unit Credit Value:
    1
    Unit No:
    D/503/2831
    Click here to view full unit details

    Self-management Skills

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    J/503/2810
    Click here to view full unit details

    Setting and Meeting Targets at Work

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    K/503/2881
    Click here to view full unit details

    Setting and Meeting Targets at Work

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    T/503/2849
    Click here to view full unit details

    Setting and Meeting Targets at Work

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    M/503/2817
    Click here to view full unit details

    Skills for Creative Thinkers

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    H/504/6262
    Click here to view full unit details

    Skills for Creative Thinkers

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    J/504/6299
    Click here to view full unit details

    Skills for Creative Thinkers

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    D/504/6261
    Click here to view full unit details

    Skills for Effective Participants

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    A/504/7627
    Click here to view full unit details

    Skills for Effective Participants

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    A/504/6249
    Click here to view full unit details

    Skills for Effective Participants

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    Y/504/6260
    Click here to view full unit details

    Skills for Independent Enquirers

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    T/504/6248
    Click here to view full unit details

    Skills for Independent Enquirers

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    Y/504/6257
    Click here to view full unit details

    Skills for Independent Enquirers

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    D/504/6258
    Click here to view full unit details

    Skills for Reflective Learners

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    F/504/6902
    Click here to view full unit details

    Skills for Reflective Learners

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    M/504/6913
    Click here to view full unit details

    Skills for Reflective Learners

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    A/504/6915
    Click here to view full unit details

    Skills for Self Managers

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    D/504/6308
    Click here to view full unit details

    Skills for Self Managers

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    K/504/6246
    Click here to view full unit details

    Skills for Self Managers

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    J/504/6254
    Click here to view full unit details

    Skills for Team Workers

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    T/504/6251
    Click here to view full unit details

    Skills for Team Workers

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    H/504/6245
    Click here to view full unit details

    Skills for Team Workers

    Guided Learning Hours:
    15
    Unit Credit Value:
    2
    Unit No:
    A/504/6252
    Click here to view full unit details

    Solving Work-related Problems

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    M/503/2882
    Click here to view full unit details

    Solving Work-related Problems

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    K/503/2850
    Click here to view full unit details

    Solving Work-related Problems

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    T/503/2818
    Click here to view full unit details

    Time Management

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    M/504/6328
    Click here to view full unit details

    Time Management

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    K/504/6327
    Click here to view full unit details

    Using Numeracy Skills in the Workplace

    Guided Learning Hours:
    30
    Unit Credit Value:
    3
    Unit No:
    K/504/6313
    Click here to view full unit details

    Using Numeracy Skills in the Workplace

    Guided Learning Hours:
    30
    Unit Credit Value:
    3
    Unit No:
    T/504/6315
    Click here to view full unit details

    Using Numeracy Skills in the Workplace

    Guided Learning Hours:
    30
    Unit Credit Value:
    3
    Unit No:
    M/504/6314
    Click here to view full unit details

    Work in a customer-friendly way

    Guided Learning Hours:
    18
    Unit Credit Value:
    2
    Unit No:
    K/504/6702
    Click here to view full unit details

    Work in a customer-friendly way

    Guided Learning Hours:
    18
    Unit Credit Value:
    2
    Unit No:
    H/504/6701
    Click here to view full unit details

    Working in a Team

    Guided Learning Hours:
    30
    Unit Credit Value:
    3
    Unit No:
    D/503/2814
    Click here to view full unit details

    Working in a Team

    Guided Learning Hours:
    30
    Unit Credit Value:
    3
    Unit No:
    R/503/2843
    Click here to view full unit details

    Working in a Team

    Guided Learning Hours:
    30
    Unit Credit Value:
    3
    Unit No:
    Y/503/2875
    Click here to view full unit details

    Working with Colleagues

    Guided Learning Hours:
    20
    Unit Credit Value:
    2
    Unit No:
    H/504/6309
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification provides a range of introductory skills, as well as core knowledge, relevant to business and administration, alongside generic employability skills which are needed both in the business and administration sector and across other sectors. Mandatory units include:

    • Working in Business and Administration
    • Effective Communication in the Workplace

    Optional units include knowledge and skills relevant to different job roles in the sector (such as telephone calls, ICT and self-employment) alongside generic employability skills (such as time-management and solving work-related problems).


    What skills, knowledge, or understanding does this qualification develop?

    This qualification could lead to an entry-level role in business and administration such as administrative assistant, customer service agent, clerk.


    How is this qualification different from other, similar qualifications?

    Learners can progress to a Level 2 certificate or diploma in Business and Administration, including Gateway Qualifications’ Level 2 Certificate and Diploma in Skills for Business and Administration or Office Professionals. Other progression routes include Level 2 qualifications in Office Administration, Customer Service, Medical Administration and Contact Centre Operations.

    This qualification is part of a suite which includes an Award, Certificate and Diploma. Learners should take the Certificate if they need a broad introduction to the sector, as well as more generic workplace skills, before progressing to employment (with further training where possible), to a level 2 Apprenticeship or to a Level 2 qualification, as illustrated in the target learner profiles provided above.


    Progression & Entry Requirements

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age, however it is anticipated that it will be of specific relevance to: • Young people interested in a career in the business and administration sector who intend, but are not yet ready, to access level 2 qualifications or a level 2 apprenticeship • Young people and adults, including those who have had a significant break from or disjointed experience of education, who wish to work in the business and administration sector but need a grounding in the subject and an opportunity to develop more general workplace skills, usually over a one year period, before applying for work/

    Funding information

    • This qualification is eligible for funding under the adult education budget (AEB).

    • This qualification is eligible for funding under the European Social Fund (ESF).

    • This qualification appears on the section 96 approved qualification list for delivery to young people aged less than 19 years old.

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    Access the Learning Aims Search on the ESFA’s Hub website

     

    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    The following support materials will help you to deliver this qualification.

    Internal Quality Assurance

    Special Considerations and Reasonable Adjustment Forms

    • Indicative content is provided for units within this qualification. This can be found via the Structure and Unit Details tab, or recognised Centres can login to Prism.

    Suggested Resources for Business and Administration

    Offer this qualification

    If you would like to offer this qualification, you can book a meeting with us to discuss the best options.