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Key Facts

Level:
Level 2
Subject Sector:
15.3 Business Management
Credits:
25
Qualification No:
600/9934/3
GLH:
188 hours
Total qualification time:
250 hours
Price:
£105.50 per learner
Age Range:
16-18 & 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    These qualifications are intended to provide learners with a broad introduction to the business and administration sector, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. They are designed to support progression to further learning and ultimately to work in business and administration or other related sectors.

    The Skills for Business and Administration qualifications form part of our Suite of Skills qualifications that cover a number of sectors and are available at Entry 3, Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.

    The qualifications have been developed with the support of a number of further education colleges, training providers and adult and community learning providers. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant, particularly in the case of the smaller qualifications, for adults including the unemployed. These qualifications are also suitable for pre 16 learners.

    Rules of Combination

    Learners must achieve 25 credits. They must complete the two mandatory units from Group M (Mandatory Units), totalling 6 credits. In addition, they must complete a minimum of 14 credits from Group O1 (Optional Units: Business and Administration) and 5 further credits from either Group O1 or Group O2 (Optional Units: Employability). At least 17 credits must be at level 2 or above.

    Learners cannot include more than one unit with the same or similar title. For full details see list of barred units which can be found in the qualification specification


    Units

    Mandatory Units

    Learners must complete the two mandatory units from Group M (Mandatory Units), totalling 6 credits.

    Effective Communication in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/504/6312
    Click here to view full unit details

    Understanding Business Organisations

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    Y/505/2494
    Click here to view full unit details
    Optional Units: Business and Administration

    Learners must complete a minimum of 14 credits from this group.

    Budgeting and Managing Money

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    T/505/2468
    Click here to view full unit details

    Business Communication

    Level:
    Level 3
    Guided Learning Hours:
    42
    Credits:
    6
    Unit No:
    F/505/2456
    Click here to view full unit details

    Business Documentation

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    L/505/2461
    Click here to view full unit details

    Creating Business Documents

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/504/7828
    Click here to view full unit details

    Creating Business Web-pages

    Level:
    Level 2
    Guided Learning Hours:
    48
    Credits:
    6
    Unit No:
    K/505/2466
    Click here to view full unit details

    Exploring Entrepreneurship

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    L/504/6336
    Click here to view full unit details

    Exploring and Presenting Enterprise Ideas

    Level:
    Level 2
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    R/504/6337
    Click here to view full unit details

    Introduction to Self-Employment

    Level:
    Level 2
    Guided Learning Hours:
    22
    Credits:
    3
    Unit No:
    H/504/6326
    Click here to view full unit details

    Promoting Products and Services

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    F/505/2490
    Click here to view full unit details

    Running an Enterprise Activity

    Level:
    Level 2
    Guided Learning Hours:
    40
    Credits:
    5
    Unit No:
    L/505/2492
    Click here to view full unit details

    Running an Event

    Level:
    Level 2
    Guided Learning Hours:
    32
    Credits:
    4
    Unit No:
    R/505/2493
    Click here to view full unit details

    Solve Business Problems

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    D/504/7846
    Click here to view full unit details

    Supporting Business Meetings

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    H/504/7847
    Click here to view full unit details

    Supporting Sustainability in an Office Environment

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    M/504/7849
    Click here to view full unit details

    The Marketing Environment

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    A/504/8115
    Click here to view full unit details

    The Role of an Administrator

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    T/505/2471
    Click here to view full unit details

    Understanding Business Meeting Techniques

    Level:
    Level 3
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    J/505/2488
    Click here to view full unit details

    Understanding Business Meeting Techniques

    Level:
    Level 2
    Guided Learning Hours:
    27
    Credits:
    3
    Unit No:
    K/504/7851
    Click here to view full unit details

    Understanding Finance in a Business Context

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    R/505/2476
    Click here to view full unit details

    Understanding Legislation and Regulations in a Customer Service Context

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    D/505/2495
    Click here to view full unit details

    Understanding Online Business Activities

    Level:
    Level 2
    Guided Learning Hours:
    32
    Credits:
    4
    Unit No:
    H/505/2482
    Click here to view full unit details

    Using ICT in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    J/504/6318
    Click here to view full unit details

    Using Online Systems to Develop Customer Loyalty

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    K/505/2497
    Click here to view full unit details

    Working as an Administrator

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    K/504/8109
    Click here to view full unit details

    Working in Business Teams

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    M/505/2498
    Click here to view full unit details

    Working in an Office

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    M/504/7978
    Click here to view full unit details

    Working with Customers

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    D/505/2500
    Click here to view full unit details

    Working with Office Equipment and Systems

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    H/505/2501
    Click here to view full unit details

    Working with People in Organisations

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    T/505/2485
    Click here to view full unit details
    Optional Units: Employability

    Learners may complete up to 5 credits from this group.

    Applying for a Job

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    M/505/1481
    Click here to view full unit details

    Assessing own Personal, Learning and Thinking Skills

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    L/504/6269
    Click here to view full unit details

    Career Planning

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    A/505/1225
    Click here to view full unit details

    Effective Communication in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/504/6312
    Click here to view full unit details

    Effectiveness at Work

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    T/505/1482
    Click here to view full unit details

    Health and Safety in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    A/505/1483
    Click here to view full unit details

    Interview Skills

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    L/505/1486
    Click here to view full unit details

    Leadership Skills

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    T/505/1496
    Click here to view full unit details

    Learning from Work Placement

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    J/505/1504
    Click here to view full unit details

    Preparing for Work Placement

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    M/505/1500
    Click here to view full unit details

    Preparing for an Interview

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    A/505/1497
    Click here to view full unit details

    Searching for a Job

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    F/505/1503
    Click here to view full unit details

    Setting and Meeting Targets at Work

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    L/505/1505
    Click here to view full unit details

    Skills for Creative Thinkers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/504/6261
    Click here to view full unit details

    Skills for Effective Participants

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/504/7627
    Click here to view full unit details

    Skills for Independent Enquirers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    Y/504/6257
    Click here to view full unit details

    Skills for Reflective Learners

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    M/504/6913
    Click here to view full unit details

    Skills for Self Managers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/504/6308
    Click here to view full unit details

    Skills for Team Workers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    T/504/6251
    Click here to view full unit details

    Solving Work-Related Problems

    Level:
    Level 2
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    R/505/1506
    Click here to view full unit details

    Time Management

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/504/6328
    Click here to view full unit details

    Using Numeracy Skills in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    T/504/6315
    Click here to view full unit details

    Working in a Team

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    D/505/1508
    Click here to view full unit details

    Working with Colleagues

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    Y/505/1510
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification provides a range of introductory skills, as well as core knowledge, relevant to business and administration, alongside generic employability skills which are needed both in the business and administration sector and across other sectors. It is of specific relevance to:

    • Young people interested in a career in the business and administration sector but not yet sure of the precise area of the industry in which they would like to work and who intend, but are not yet ready, to access level 3 qualifications or an advanced apprenticeship
    • Young people and adults, usually with prior attainment at level 1 and below, including those who have had a significant break from or disjointed experience of education, who wish to work in the business and administration sector but need a broad grounding in the subject and an opportunity to develop more general workplace skills before identifying the most suitable job roles and applying for work.


    What skills, knowledge, or understanding does this qualification develop?

    Mandatory units include:

    • Working in Business and Administration
    • Effective Communication in the Workplace

    Optional units include knowledge and skills relevant to different job roles in the sector (such as marketing, finances, customer relations) alongside generic employability skills (such as leadership skills and setting and meeting targets at work).


    How is this qualification different from other, similar qualifications?

    This qualification is part of a suite which includes an Award, Certificate, Extended Certificate and Diploma. Learners should take the Extended Certificate if, before progressing to employment (with further training where possible), to a level 3 Apprenticeship or to a Level 3 qualification, they need a more extended introduction to the sector, including the opportunity to build up a range of skills and knowledge relevant to a number of potential job roles in the sector, as well as more generic workplace skills.


    Which sector does this qualification support?

    This qualification could lead to a number of roles in business and administration such as administrative assistant, customer service agent, clerk.


    How will this qualification support the learner’s independence?

    Learners can progress to a Level 3 certificate or diploma in Business and Administration in any of the available pathways for example Customer Service or Medical Administration, including Technical level qualifications, or to an advanced Apprenticeship in Business and Administration in any of the available pathways.


    Progression & Entry Requirements

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification although they will benefit from having English and Maths skills at level 1. It is available to learners aged 16+.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    The following support materials will help you to deliver this qualification.

    Internal Quality Assurance

    Special Considerations and Reasonable Adjustment Forms

    • Indicative content is provided for units within this qualification. This can be found via the Structure and Unit Details tab, or recognised Centres can login to Prism.

    Suggested Resources for Business and Administration

    Offer this qualification

    If you would like to offer this qualification, you can book a meeting with us to discuss the best options.