Surpass System Requirements
To deliver our online assessments we use BTL’s Surpass platform.
Update 5th August 2021
We have been advised by BTL that an update to SecureClient has been rolled out. Please ensure you take the necessary steps to undertake the upgrade to prevent any adverse effects when undertaking future assessments.
When opening SecureClient you will receive a prompt on how to carry out the upgrade.
Please check before running the update that your current version of SecureClient is at a minimum of version 12.24 to avoid any potential update issues. Should your current version be older please uninstall and reinstall SecureClient from scratch from Surpass Deliver Test page.
Should you experience any difficulties, please do not hesitate to get in touch.
With the impending removal of Flash Player, please download the Surpass Viewer software to continue to view the scheduling, invigilating, and marking screens without disruption. Guidance on how to install Surpass Viewer is linked below. Please be advised the candidate assessment experience is not affected.
Accessing our assessments will differ depending on which qualification is being assessed.
Surpass HTML Delivery is used for those assessments where learners will need to be able to access information on the internet and complete tasks in other applications. This applies to our Essential Digital Skills qualifications (EDSQ).
Surpass SecureClient delivery is used for assessment where access to other software and the internet is not allowed, this will include all of our online multiple-choice assessments.
Please ensure you review the appropriate system requirements below, and that you select the correct delivery method when launching your assessment.