Surpass System Requirements

To deliver our online assessments we use BTL’s Surpass platform.

Important
With the removal of Flash Player, please download the Surpass Viewer software to continue to view the scheduling, invigilating, and marking screens without disruption. Guidance on how to install Surpass Viewer is linked below. Please be advised the candidate assessment experience is not affected.

Surpass Viewer Installation Guide and Overview

Accessing our assessments will differ depending on which qualification is being assessed.

Surpass HTML Delivery is used for those assessments where learners will need to be able to access information on the internet and complete tasks in other applications. This applies to our Essential Digital Skills qualifications (EDSQ) and Digital Functional Skills qualifications (DFSQ).

Surpass SecureClient delivery is used for assessment where access to other software and the internet is not allowed, this will include all of our online multiple-choice assessments.

Please ensure you review the appropriate system requirements on the Surpass website, and that you select the correct delivery method when launching your assessment.

System Requirements – Surpass Help Site

HTML Delivery (Browser Delivery)
Which qualifications are assessed using HTML Delivery?

HTML Delivery is used to run assessment directly in a web browser and enables candidates to access websites and use other software packages and applications during the assessment.

HTML Delivery is currently used to assess the following qualifications:

  • Gateway Qualifications Level 1 in Essential Digital Skills
  • Gateway Qualifications Entry Level 3 in Essential Digital Skills
  • Gateway Qualifications Level 1 in Digital Functional Skills
  • Gateway Qualifications Entry Level 3 in Digital Functional Skills
What are the minimum requirements for using HTML Delivery?

To ensure you can successfully run online assessments using HTML Delivery on a desktop or laptop, please ensure that you are able to meet the minimum technical requirements set out on the Surpass website.

System Requirements – Web Delivery – Surpass Help Site

Can assessments be taken on a tablet?

Assessments using HTML Delivery can be taken on tablets although learners may find it easier to complete the assessment on a desktop/laptop.

To ensure you can successfully run HTML Delivery on a tablet,

please ensure that you are able to meet the minimum technical requirements set out on the Surpass website.

System Requirements – Web Delivery – Surpass Help Site

SecureClient
Which qualifications are assessed using SecureClient?

SecureClient is used to assess the following qualifications:

  • Gateway Qualifications Level 1 Award in British Values
  • Gateway Qualifications Entry Level Award in British Vales (Entry 3)
  • Gateway Qualifications Level 1 Award in Keeping Safe and Healthy in the Digital World
  • Gateway Qualifications Entry Level Award in Keeping Safe and Healthy in the Digital World (Entry 3)
  • Gateway Qualifications Level 1 Award in Mental Wellbeing
  • Gateway Qualifications Entry Level Award in Mental Wellbeing (Entry 3)
  • Gateway Qualifications Level 1 Award in Keeping Safe and Healthy
  • Gateway Qualifications Entry Level Award in Keeping Safe and Healthy (Entry 3)
  • Gateway Qualifications Level 1 Award in Equality and Diversity
  • Gateway Qualification Entry Level Award in Equality and Diversity (Entry 3)
How do I install SecureClient?

SecureClient is likely to need to be installed by your IT department, please advise them to consult the following guidance:

How to Install SecureClient

What are the minimum requirements for using SecureClient?

To ensure you can successfully run online assessments in SecureClient, please ensure that you are able to meet the following minimum technical requirements.  Guidance showing how to install SecureClient is provided above.

System Requirements – Secure Delivery (SecureClient) – Surpass Help Site